UCH boss seeks deployment of apt resources to achieve healthcare digitalisation

…As hospital signs pact with OHEALTH on digital medicine

Jesse Abiodun Otegbayo, Chief Medical Director (CMD) of University College Hospital (UCH), has called for the deployment of the appropriate resources to achieve digitalisation of healthcare system in Nigeria.

Otegbayo, who made the call during the signing of a Memorandum of Understanding (MoU) with an Online Health Company [OHEALTH], Ibadan-based telemedicine outfit noted that digitalisation of healthcare is possible, pointing out that if it could be achieved in other countries, it is achievable in Nigeria.

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He said: “Digitalisation of healthcare is achievable. That is where the world is going. In many advanced countries, you don’t see them recorded on any paper. If it could be done in other places, it can be done in Nigeria. The country has to determine that it wants to do it. Without determination, there won’t be efforts to push it. After that, you deploy your resources and the human capital. Three, you need equipment which I believe OHEALTH has already acquired. Then, you get people that will run the system with passion. I don’t want this to fail. We are going to do whatever we can to make sure it runs through the tenet of the MoU that we signed.”

He however, called for determination and the deployment of appropriate resources to achieve digitalisation of healthcare system in the country.

“With the University College Hospital, this is the first time we are signing an MOU that has a kind of total packages – electronic medical record, e-consultation, tele-health- all combined which we are going to be using for our Private Suites.

“This will make a seamless provision for consultation, retrieval of information and other services. It is paperless. That will save cost, make us go digital, which is the trend now in our healthcare services.”

The professor therefore urged OHEALTH to justify the confidence repose in it and live up to expectations. “They should not fail us. We have read about their capability, and what they have been doing in terms of tele-health. They have a track record which we are satisfied with.”

Recall that OHEALTH recently launched Electronic Medical Record (EMR) – a software meant to digitalise medical records of patients.

OHEALTH secured a partnership with the university to use its software platform to enhance services delivery at the Private Suites of the hospital. With this partnership, OHEALTH would use its EMR software to provide a gamut of services to the patients at the Private Suites. The services range from consultation, laboratory services, nursing service to the in-house management of the facilities when patients are on admission.

Speaking during the signing of the agreement, Temitope Farombi, a medical doctor and chief executive officer of OHEALTH, said that the scope of the partnership is to help the Suites with patients’ information management, virtual consultation, tele-medicine and a payment collection system.

Farombi stated that OHEALTH would connect all the service points using its software platform.

The consultant neurologist, who described the agreement as a milestone, said everything within the system is what OHEALTH is digitalising.

She pointed out that the company would be bringing UCH Private Suites to the community and patients’ doorsteps stressing that everyone with OHEALTH mobile or web app can do their booking without physically coming to UCH.

The London-trained doctor enthused: “This is a milestone for OHEALTH and for the UCH in the sense that this is someone indigenous to UCH that is creating solutions to the premier teaching hospital, using technology. It is very emotional for me because this is my alma mater. Creating solutions for the health institution is a thing of joy.

“We are starting with Private Suites and the scope of our involvement is to help with patients’ information management, virtual consultation, tele-medicine and the payment collection system. We will connect all the service points using our software platform, from registration to consultation, billing, laboratory services, nursing services and even to the in-house hospital management when patients are on admission.

“Everything within the system is what OHEALTH is digitalising. The beauty of it is that we are bringing UCH Private Suites to the community. Everyone with OHEALTH mobile or web app can do their booking without physically coming to UCH. You can opt for physical consultation or our virtual consultation. And they can pay on their wallet system without having to be looking for where to pay. That makes it easy.

“Patients can schedule and reschedule their appointment if they are not physically available to come. So, the essence of it is that we are bringing UCH to people’s hands. For so many people, they don’t know how to communicate or connect to the UCH. All you just need to know is to have your OHEALTH App or access OHEALTH web and do your booking and continue to have your communication with UCH. It is a five-year contract that is renewable and expandable.”