• Thursday, July 25, 2024
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Glovo restates commitment to SMEs growth in Nigeria

Glovo commits to seamless delivery for customers

Glovo, a leading multi-category delivery provider, has said it remains committed to providing integrated solutions that will enhance the operations of Small and Medium Enterprises (SMEs) in Nigeria.

With its self-service sign-up feature, Glovo says it is enjoining local businesses to partner, grow and manage their businesses by leveraging its digital platform.

“There is no doubt that SME industries are the mainstay of the national economy, providing employment opportunities and contributing to the wider economic growth,” said Lorenzo Mayol, general manager of Glovo Nigeria.

“At Glovo, we aim to empower thousands of local businesses to go digital. Thanks to our integrated solutions, we want to become the best digital ally for local businesses because local entrepreneurs and economies matter to us,” Mayol stated. “Our offer for local businesses goes beyond delivery and has been designed for businesses to find all they need to increase sales, grow, and manage their business.”

Mayol noted that “by partnering with Glovo, businesses are positioned to reap vast benefits ranging from having access to more customers and increased orders, to wider reach and visibility as we support our partners through a variety of marketing and communication initiatives, and always-on customer care support to ensure a great customer experience. Nigeria remains a key market for us due to its high and untapped potential and rapid growth, and our goal is to fulfill our vision to give everyone easy access to anything in their city.”

Read also: Galooli Nigeria launches app to reduce operational costs for SMEs

According to the company, Glovo’s self-service sign-up feature is designed as a user-friendly and easy-to-navigate process, the self-service sign-up feature presents three simple steps for businesses to partner with Glovo which includes providing context on the company, uploading the relevant menu/catalog as well as going through the onboarding process and finally start receiving orders.

“The process is also complemented with support from a Glovo sales agent, to make onboarding smoother. With this, Glovo aims to inspire local SMEs to reach new consumers and increase their sales by encouraging the purchase of their products which will enhance the role of local production to boost the country’s economy,” the company added.

Since the company’s launch in Nigeria in 2021, Glovo says it has over 1,500 active partners with 98 percent SMEs and 2 percent chains including leading local brands such as Gourmet Twist, Citysubs, So Fresh, and the Beleful Republic to mention a few. The company currently operates in Lagos, Abuja & Ibadan with plans to expand in the future.

Glovo is also pioneering a multi-category app connecting users with businesses, and couriers, offering on-demand services from local restaurants, grocers and supermarkets, and high street retail stores.