Royal Exchange General Insurance Company (REGIC), has announced plans to commission a state-of-the-art regional office in Enugu, which will serve the needs of the South-East geopolitical zone.
Besides, it targets at pushing the company’s products into the grassroots as part of efforts to deepen penetration and awareness about insurance among the populace.
Olutayo Borokini, managing director, Royal Exchange General Insurance who disclosed this described Enugu as a functional watershed location from which Royal Exchange customers in the South-East can access premium insurance products, and experience excellent customer service.
“We have noted the centrality of Enugu and its importance in the historical and socio-economic development of the region, and it is our firm belief that Royal Exchange can leverage on this to take insurance deeper to more of the critical mass of the people,” he said, adding that “our desire is to deliver value-added service to the discerning customers in the region.”
“Besides, our company’s new focus on retail insurance means that more job opportunities will open up through our agency programme, thereby complementing the government’s efforts to meaningfully engage the youths of this country,” Borokini stated.
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According to Borokini, “Royal Exchange has taken note of the low insurance penetration in Nigeria and is embarking on a deliberate policy of developing and deploying an extensive branch network, replete with the requisite skilled manpower, throughout Nigeria, to be able to reach out to the masses and elicit their interest in insurance.”
Royal Exchange has hitherto maintained a low key presence in Enugu and Aba, but going forward, the company intends to reinforce its unique attributes of enviable claims profile, robust technological backbone and pleasant customer experiences through an audacious branch expansion programme covering the 36 states of the federation, including the Federal Capital Territory.
On entrepreneurship, the REGIC boss said the company was out to support both established and fledgling businesses by providing them with adequate risk covers necessary for growth and profitability, saying he was confident that Royal Exchange will, in the shortest possible time, achieve strong traction with the market and a seamless connection with the people of the South East.
The opening of the new South-East Regional Office in Enugu is in keeping with the policy of the Board of Royal Exchange plc to provide a conducive environment for the conduct of the company’s business and also in line with the company’s transformation strategy to once again be one of the dominant players in the insurance industry in the coming years, since Royal Exchange places a high premium on the condition of the operating environment of its staff and customers, as signified by the modern office complex in the region.
Royal Exchange General Insurance Company (REGIC) currently has 26 branches across the Federation and 8 regional offices in Lagos (3), Ibadan, Enugu, Abuja, Port Harcourt and Kaduna.
