• Friday, April 19, 2024
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Mojec, Ikeja Electric partner on customer sensitisation 

Ikeja Electric unveils new horizons for growth in 2018 sustainability report

Mojec Meter Assets Management Company, a subsidiary of Mojec International Limited, West Africa’s leading meter manufacturer, in conjunction with Ikeja Electric, held a day sensitisation and engagement event to educate its customers within the Somolu Business Unit on the process of accessing prepaid meters manufactured and distributed by the company.
Mojec International is one of the Meter Asset Providers (MAP) licensed by Nigerian Electricity Regulatory Commission (NERC) to provide and install meters to residents within their jurisdiction.
The sensitisation event, themed “MAP Sensitisation,” held in Gbagada, Lagos, is part of the company’s drive to close the metering gap and put an end to estimated electricity billing in Nigeria.

Present at the event were Folake Soetan, COO, Ikeja Electric; Mojisola Abdul, board chairman, Mojec International; Ms. Chantelle Abdul, MD/CEO, Mojec International and Mojec Meter Assets Management Company; Baale of Bariga, R.A Yunusa, representing the Oba of Somolu; representatives of partner banks and other key stakeholders.
In her opening remarks, the CEO Ikeja Electric, represented by Folake Soetan, explained that this event was put together not just to sensitise the electricity consumers but also to interact with them and get feedback on their customer experiences, as this would help to improve the services being offered.

She further stated that, “acquiring a meter comprises of four major steps which include a Know Your Customer (KYC) phase, where details of the customer is captured, a survey of the customer’s premises is obtained in a bid to ascertain the appropriate meter type needed, this will then be followed by payment for the meter by the customer and then a provision and installation of the meter by Mojec International, one of our Meter Asset Provider (MAP)”.
Also speaking at the occasion was Chantelle Abdul, MD/CEO, Mojec International and Mojec Meter Assets Management Company, who explained, “The aim of this event is to ensure that you, the customer, has access to quality and credible meters. We are confident to say that we have meters available and upon purchase through the necessary channels, our technicians will be deployed to install them.

“We are also proud to say that our meters meet all the necessary standards as they are thoroughly tested and approved by the relevant regulators. In addition, we provide insurance and maintenance of the meters over a period of time.”
Abdul further emphasised, “We are working to ensure that meters get installed at our customer’s premises within 8 days from date of order. As agreed by Ikeja Disco and Mojec, customers are not to offer bribes to Mojec or 3rd party installers in a bid to hasten their order or installation as the cost of installation is already included in the price of the meter which they have already paid. She continued by saying, Mojec Meter Asset Management Company is a subsidiary of Mojec International and Mojec Global, tasked with the responsibility of producing financing plus installing meters for customers.

Representatives of the (b club) MAP partner banks working with Mojec on the MAP project were also present. They explained that ordering plus payment of meters can be made through their bank branches and that they have partnered with MOJEC to make available soft loans for consumers who do not have enough funds to procure the meter at once. These banking partners include Zenith, Keystone, WEMA, Polaris, Unity, Sterling and First Bank with others coming on board soon.
On their part, the people of Somolu business unit present at the event had a number of questions and concerns regarding their electricity bills as well as their ability to access these meters. These questions were duly addressed by both Mojec International and the Ikeja Electric team.  Customers were assured that a minimum of 10,000 meters are available to be deployed on a monthly basis and that as the customer number and demand increases, our meter supply will increase accordingly to accommodate them.

Mojec Meter Asset Management Company, a subsidiary of Mojec Meter Company is the largest meter manufacturing company in Nigeria and is a MAP to 8 out of 11 Electricity distribution companies in Nigeria. The company is not relenting in its efforts to provide quality-prepaid meters and ultimately closing the metering gap in Nigeria.