The Ibadan Electricity Distribution Company (IBEDC) has sensitized customers in Kwara State on the Meter Asset Provider (MAP), established to bridge metering gap and end estimated billing.
The meter asset provider scheme established under the MAP regulation 2018 was introduced by the Nigerian Electricity Regulatory Commission (NERC), to address challenges between IBEDC and its customers.
Speaking at the MAP customers town hall meeting for Ilorin, Baboko and environs recently, Angela Olanrewaju, Head, Branding and Corporate Communication of IBEDC revealed that MAP stands to put a stop to
Incessant complaints over estimated billings by customers and as well accelerate metre roll out to enhance revenue generation.
She said: “The meter providers drawn from Nigerian private sector are licensed by NERC to encourage the development of independent and competitive meter services.
“MAP scheme is not only for the provision of meters but also responsible for the installation, maintenance and replacement of faulty meters.”
Olanrewaji had while assuring customers of improved service delivery, affirmed that IBEDC is committed to ensure that its customers get metered with ease at the rate of N38,325 for single-phase meter and N70,350 three -phase meter, including VAT.
The customers according to her have the options to apply for MAP online or visit any IBEDC offices to get MAP form for their meters.
She explains that payment could be full upfront or installment at any Banks in Nigeria but “NERC approved full upfront payment for now, by September this year, installment payment would be allowed.
Olanrewaju disclosed that MAP has already been programmed with durability of 10 years.
“In order to avoid customers falling victim of some fraudulent tricks, I want to urge our customers to go through proper channel and obtain their meters.”
MAP business hub for Kwara State is Computer Warehouse Group Plc (CWG), -Baboko, Omu-Aran and Jebba.
In his welcome address, Musbau Bello, the regional Head IBEDC in Kwara noted that the meeting was to educate customers on MAP and their plans to improve quality service to Nigerians.
He identifies estimated billing as the major problem between the company and their customers, saying with the availability of MAP, the meter will serve as measuring power unit.
Customers at the meeting were given questionnaires to make comments and suggestions about IBEDC, and for the company to serve Nigerians better.
SIKIRAT SHEHU, Ilorin
