Underwriting firm, Niger Insurance Plc has paid N1.15 billion to policyholders between 2020 and now, in its efforts to stabilize her relationship with her teaming customers.
The company is equally working on enhancing its liquidity position through conversion of some of its real estate assets to further meet her obligation to policyholders.
Reacting to the recent publication in a national newspaper on the expulsion of some member insurers by the Nigerian Insurers Association (NIA), on allegation of not meeting obligations to policyholders, Edwin Igbiti, managing director/CEO, Niger Insurance Plc, promised that his firm will not relent in meeting customers’ expectations.
Read also: Who needs insurance more, the poor or the rich?
According to him, “in addition to meeting commitment to our policyholders, we have created customer engagement forum to address customers’ complaints, which has been very effective in addressing concerns and inquiries, especially, in the present status of the company and management initiatives.
“Our traction and achieved milestones were also communicated at various conferences and media parley held by the company.”
Niger Insurance, he promised, remains responsible and committed corporate organisation, while assuring the insuring public and all stakeholders that it will ensure all obligations especially, in the area of claims payments are met to the extent of its established liabilities and provision of insurance practices.
