Radisson hotels in Nigeria pass SGS inspection, validation

Radisson hotels in Nigeria are proud to announce the successful completion of the rigorous Disinfection Monitored and Cleaning Checked Mark by SGS, the world’s leading inspection, verification, testing and certification company.

The development is a confirmation that the hotels have met the highest cleanliness, disinfection and safety measures after the completion of an independent and comprehensive testing by SGS in key areas, which include: a remote in-depth validation to ensure the hotel has implemented all 20-Step and +10-Step protocols for Meetings & Events as outlined and recommended in the Radisson Hotels Safety Protocol, followed by an on-site audit and specialized inspection that is completed using the latest testing technology.

Conducted by local SGS inspectors, the on-site two-fold testing includes in-situ Adenosine Triphosphate (ATP) and RT-qPCR testing. Both testing methods are essential to confirm whether the hotel is conducting enhanced in-depth cleaning and disinfection measures in line with the Radisson Hotels Safety Protocol.

Speaking on the SGS’s validation, William McIntyre, regional director, Africa, Radisson Hotel Group, said, “We remain committed to delivering a clean and safe environment with maximum hygiene standards to protect our guests, team members and partners. We are pleased that SGS has validated that we are in full compliance with all the health, safety, disinfection protocols as outlined in the Radisson Hotels Safety Protocol including a 20-step protocol and a 10-step protocol specifically defined for M&E. It gives us great pleasure to continue welcoming back our guests, whether they are staying over, attending or hosting a conference or simply enjoying a well-deserved out-of-home meal.”

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However, the Radisson Hotels Safety Protocol outlines in-depth cleanliness and disinfection procedures, enhanced protocols, operational guidance and validation process to ensure the safety of team members and guests. The group’s global protocol was developed in partnership with a team of experts following an extensive review of all existing health and safety processes to further strengthen Radisson Hotel Group’s existing rigorous sanitation, cleanliness and disinfection guidelines at hotels globally. The comprehensive health and safety procedures, enhanced protocols and operational guidance, have been adapted based on local requirements and recommendations, to ensure guests’ safety and peace of mind from check-in to check-out.

Meanwhile, the Radisson hotels safety protocol includes: increased cleaning and disinfecting frequency of all hotel areas, paying special attention to high-touch items, stations installed with alcohol-based hand sanitizer and gloves at the front entrance and hotel public areas, all room keys disinfected and presented safely upon check-in and express check-out process available for guests to minimize contact.

Others are: cash-free methods of payments available and encouraged, door hangers displayed with cleaning and disinfection procedures in each room, comprehensive hygiene and prevention training programs for team members, who are now provided with personal protective equipment such as masks and gloves.

“We currently have five hotels in Nigeria, located in Abeokuta and across Lagos. We are particularly proud of our hotels which have been open, always in accordance with the Nigerian government’s lockdown rules and regulations and will continue to welcome back guests aligned with the defined restrictions as and when they are announced by the authorities,” concluded McIntyre.

It would be recalled that Radisson Hotel Group recently announced its support and endorsement of the World Travel and Tourism (WTTC) “Safe Travels” protocols, the industry’s new global hospitality framework and stamp, to provide consistency to destinations and countries, as well as, guidance to travel providers, operators, and travelers about the new approach to health and hygiene in the post COVID-19 world.