Temi Dalley, the group chief human resources officer at Sterling Financial Holdings Company, has identified artificial intelligence (AI) as a crucial driver in talent management.
Dalley also sees AI as a strategic imperative that transcends traditional HR functions and assumes a central role in driving organisational success.
She stated this in her address at the just concluded Employee Engagement & Experience (E3) conference in Lagos, themed, ‘The dynamic intersection between technology, talent, and transformation; a journey fueled by innovation,’
According to Dalley, organisations are confronted with the imperative to adapt, evolve, and innovate; and the forces of globalisation, digitisation, and demographic shifts are reshaping the very fabric of work, presenting both opportunities and challenges on an unprecedented scale.
She said at the heart of this transformation lies the fusion of AI and digital transformation—a potent catalyst that promises to revolutionise how to attract, develop, and retain talent.
“From predictive analytics to personalised learning experiences, from intelligent automation to augmented decision-making, the possibilities are as vast as they are exhilarating.
“Yet, through all of this, one thing remains constant: the paramount importance of our people. We need not forget the human element that infuses meaning, purpose, and dignity into every interaction and every decision,” she said.
Dalley noted that at the heart of every successful organisation was a diverse group of individuals with their distinct set of skills, passions, and goals.
“It is our collective responsibility to nurture, empower, and engage this human capital to unlock its full potential and drive organisational success,” she added.
“I recently came across a video clip of Sam Ransbotham where he said, ‘Don’t be afraid of AI taking your job; be afraid of other humans that are better at using artificial intelligence… because they are the ones that will take your job!’. When wielded with wisdom and foresight, they have the power to revolutionise how we attract, motivate, develop, and retain talent. They can streamline processes, enhance collaboration, and unleash creativity in ways previously unimaginable,” she noted.
