Ethiopian Airlines advances customer functionalities with CHAMP technologies

Ethiopian Airlines, a CHAMP customer for 30 years, has extended its partnership agreement with the cargo IT solutions provider for an additional five years.

Under the agreement, Ethiopian will continue to benefit from its use of the acclaimed Cargospot suite of applications to manage the airline’s day-to-day sales and commercial activities and to support its Addis Ababa hub handling operation. Addis Ababa cargo terminal is Africa’s largest and most advanced and automated cargo terminal.

In addition to the Cargospot suite, Ethiopian will continue to operate other CHAMP solutions to manage its business, including ULD Manager – to control the airline’s ULD assets, Weight & Balance – to ensure safe and efficient load planning of the airline’s large and growing fleet of freighter aircraft, CHAMP’s Regulatory Compliance services to meet customs and security reporting requirements across the airline’s network, and CDMP – essential for members of the IATA interest group Cargo iQ to measure performance in line with worldwide quality standards.

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By extending the relationship with CHAMP, Ethiopian Airlines will benefit from a range of new services and IT opportunities, including CHAMP’s end-to-end air mail solution and Cargospot Portal, to supplement Ethiopian’s excellent track-and-trace application. “CHAMP’s IT solutions are vital components to our daily cargo operations,” says Abel Alemu, Managing Director of Ethiopian Cargo and Logistics Services. “Our growth in the industry requires a strong IT provider that can adapt to our evolving needs, while maintaining high standards. With this partnership renewal, we gain new capabilities to better support our business and to provide our valued customers with an even better level of service.”

“We are very pleased to have been able to continue to support Ethiopian Airlines,” Nicholas Xenocostas, vice president commercial & customer engagement at champ cargo systems said.

“Important advancements in customer focused features mean that our partners will streamline their customers’ workflows, as well as their own.”

Ifeoma Okeke-Korieocha

Ifeoma Okeke-Korieocha is the Aviation Correspondent at BusinessDay Media Limited, publishers of BusinessDay Newspapers. She is also the Deputy Editor, BusinessDay Weekender Magazine, the Saturday Weekend edition of BusinessDay. She holds a BSC in Mass Communication from the prestigious University of Nigeria, Nsukka and a Masters degree in Marketing at the University of Lagos. As the lead writer on the aviation desk, Ifeoma is responsible and in charge of the three weekly aviation and travel pages in BusinessDay and BDSunday. She also overseas and edits all pages of BusinessDay Saturday Weekender. She has written various investigative, features and news stories in aviation and business related issues and has been severally nominated for award in the category of Aviation Writer of the Year by the Nigeria Media Nite-Out awards; one of the Nigeria’s most prestigious media awards ceremonies. Ifeoma is a one-time winner of the prestigious Nigeria Media Merit Award under the 'Aviation Writer of the Year' Category. She is the 2025 Eloy Award winner under the Print Media Journalist category. She has undergone several journalism trainings by various prestigious organisations. Ifeoma is also a fellow of the Female Reporters Leadership Fellowship of the Wole Soyinka Centre for Investigative Journalism.