The Lagos State Traffic Management Authority (LASTMA) rescued 1,075 lives from the brink of road traffic catastrophes in 2024, epitomising its unwavering dedication to preserving lives, optimising traffic flow, and executing timely interventions throughout Lagos State.
This was contained in a statement issued by Adebayo Taofiq, director, public affairs and enlightenment department of LASTMA.
The statement noted that the agency proficiently addressed 2,051 road traffic incidents, encompassing an astonishing 3,754 vehicles.
These incidents were meticulously categorised as 143 fatal accidents, 502 severe accidents and 1,406 minor accidents.
“This monumental achievement underscores LASTMA’s pivotal role in curbing fatalities and mitigating the grievous repercussions of road mishaps,” Taofiq said.
The statement also noted that LASTMA skillfully resolved 5,108 cases of vehicular breakdowns, underscoring its operational dexterity and technical acumen.
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The breakdown cases comprised: 423 cars, 746 buses, 219 SUVs, 1,649 trucks, 400 tankers, 535 trailers and 1,118 others.
“LASTMA’s prompt intervention ensured timely relief for stranded motorists, effectively averting potential traffic bottlenecks and secondary accidents.
“As part of its commitment to fostering proactive public engagement and enhancing service delivery, LASTMA inaugurated a toll-free hotline, enabling Lagosians to report traffic obstructions, vehicular breakdowns, emergencies, and the conduct of LASTMA personnel,” Taofiq said.
According to him the hotline received 3,567 calls across multiple languages, including English, Pidgin, and Yoruba, and of these calls, over 3,450 cases were expediently resolved while remaining 117 cases were escalated for further attention.
Additionally, the launch of the Physical Complaint Centre (PCC) recorded 2,056 physical cases, of which 1,968 were successfully addressed, with 88 cases transferred for advanced resolution.
“These pioneering platforms have significantly bolstered LASTMA’s capacity to respond swiftly to crises and address public grievances, further entrenching its reputation as a responsive and citizen-centric institution.
“The commendable milestones achieved in 2024 embody LASTMA’s steadfast commitment to its mission of cultivating safer roads and an efficient traffic management system in Lagos State,” Taofiq said.
The Agency remains resolute in harnessing advanced technology, fostering public collaboration, and enhancing the proficiency of its personnel to deliver unparalleled traffic management services.
Olalekan Bakare-Oki, general manager, extended heartfelt appreciation to the general public particularly motoring public for their unwavering cooperation and reiterated LASTMA’s resolve to uphold its dedication to excellence in service delivery.
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