• Wednesday, April 24, 2024
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BusinessDay

GT Bank struggling with its online app and customers are complaining

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Guaranty Trust Bank has found itself in a new problem and its customers are frustrated. GT Bank’s usually reliable online app is falling more often these days and customers of the bank are complaining.
Guaranty Bank one of the country’s leading banks has grown its customer base but the frequent failure of its online banking app is bound to become a new headache.
Customers of the bank are calling in and emailing BusinessDay hoping their complains can be heard.
The customers some of whom have only one bank account, say they have become desperate because even after they insert their log in details the online app does not open.