Nigeria’s real estate industry has received yet another impact of technology as Gtext Homes, a real estate development company, has launched a 100 percent virtual property purchase platform, the first of its kind in Nigeria’s property market.
With the company’s innovative outing, potential property owners and investors can now inspect, get a land allocation and make payment online.
According to Stephen Akintayo, the company’s CEO, not only does Gtext Homes offer 100 percent virtual real estate transactions, but also sends the property document to the buyer regardless of their location around the world.
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“Gtext Homes is the first company to have a 24/7 Customer Relationship Management (CRM) in Nigeria’s real estate industry and also the first to start 100 percent virtual property purchase in Nigeria,” Akintayosaidatthelaunchofthe e-commerce platform in Lagos.
Explaining how the e-commerce platform works, Gtext Homes said that through the innovation, it can do a virtual inspection which enables its clients from anywhere in the world to see their product offerings followed by a virtual allocation and then payment.
“Not just that, we have launched an e-commerce platform; you can also pay via our platform instead of doing transfer and not just that you can then manage your account;you can see how much you have paid and the amount that is left from maybe your installment payment plan,” the CEO said.
As part of measures to serve its 10 percent clients in Nigeria as well as the 90 in the Diaspora, Gtext Homes also launched a 24/7 CRM services. The new product enables the company to attend to its clients at any time of the day.
“Even if it’s 2 am WAT, our clients from any part of the world can reach us and this is also because most of our clients are in the Diaspora,” Akintayo said.
On how the company plans to handle the issue of trust, a challenge that is common in Nigeria’s property market, Akintayo said Gtext Homes doesn’t have trust issues.
“We don’t have a trust issue, anybody who follows our brand knows that we are trustworthy and also I built a reputation even before I went into real estate and so trust has never been an issue because 90 percent of our clients are those in the Diaspora, that means they have not seen the land and yet they were paying,” he said.
