• Saturday, July 20, 2024
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Why MultiChoice chose Ibadan city for its first unique service centre

Why MultiChoice chose Ibadan city for its first unique service centre

Ibadan, an ancient city with many first historical accounts, recorded another first last weekend as MultiChoice, owners of DStv and GOtv located its first state-of-the-art service center in the city, home to three million people.

To MultiChoice, Ibadan which is the third largest city in Nigeria after Kano and Lagos and where the first TV station opened in 1959, is also an entertainment hub.

MultiChoice deliberately chose the city to site its first ultra-modern service centre to consistently improve customer satisfaction and further its business as the Chief Executive Officer of MultiChoice Nigeria, John Ugbe said “Africa Magic Yoruba is one of the biggest channels we have in the platform”.

The ‘signature branch’ located on Kudeti Avenue, Onireke Road, Ibadan North West, with new design and new technology installed will serve as a customer touch point for subscribers of DStv and GOtv services. Other services such as purchase of decoders, paying for subscriptions and resolution of issues are available at the center.

Read also: How much mobile innovation can happen in a decade?

The office was commissioned by Olubadan of Ibadan, Oba Saliu Akanmu Adetunji in company of Oyo State Commissioner for Information, Wasiu Olatunbosun and management staff of MultiChoice Nigeria.

Ugbe who recalled that it was in Ibadan that MultiChoice had the first base station for GOtv said MultiChoice is delighted to be in Ibadan and the management is proud to commission the service centre for customers in the city and its environs.

“The people of Ibadan have been supportive all the years and to compliment that support we have to bring the signature branch here. It allows us to offer much faster service with newer technology we have installed and gives us the opportunity to serve more people.

“For us we always promise excellent service and putting a new branch in Ibadan underscores that believe. What we have is completely new technology to make it easier to deliver the best customer service”, he said.

Also speaking, Oyo State commissioner for Information said the state government is proud to associate with MultiChoice. “We have enabling environment to attract many investors. We are redoubling what we met on the ground to create conducive atmosphere to ensure investment thrives in Oyo State”, he said.

He appealed to investors to assist the state government in the development of tourism.

In his speech, the Olubadan of Ibadan appreciated MultiChoice to siting the first ultra-modern customer service center in Ibadan and promised that the indigenes will cooperate to the success of the center.