The Lead Consultant of TPT International, Adetokunbo Modupe has said that disruptive innovation remains the critical life support that will define the future of Public Relations (PR) practice in Nigeria.
Modupe, a key note speaker at the 2019 edition of Brandcomfest in Lagos recently, explained that “the future will be service driven as no one will own anything.”
Modupe who spoke on Digital Disruption and the Future of Public Relations Practice, noted that in no distant future, material possession will have a little significance in today’s global market as real-time lending equips practitioners with the many benefits of ownership.
“Uber doesn’t own any vehicle, Airbnb doesn’t own any real estate. Facebook, as the world’s most popular social platform, almost creates no content. Ali baba, as the world’s most valuable retailer, has no inventory,” he said. Quoting Clayton Christensen who described disruptive innovation as a technology or concept whose application significantly affects traditional market or industry functions, Modupe maintained that disruptive innovation is like a virus which does not happen suddenly, but surely will change the ways things are done
“An example is how the internet as a disruptive innovation has caused the remodelling of the book selling industry. All the big book selling chains market share have been swallowed by Amazon because without having to own brick and mortar stores, it can display its inventory,” he said.
He also pointed out other dimensions of disruptive innovation to include a process by which a product, service or culture takes root slowly and it is sometimes ignored but relentlessly climb up to displace tradition, citing the local example of Cowbell versus Peak Milk.
According to him, the future of Public Relations practice will be anchored on three C’s of Culture, Concept and Content. While emphasising that the world is now divided into two – The Physical and The Digital, Modupe explained that culture remains the willingness to unlearned traditional ways of doing things, learning to adjust to global culture, which is driven by technology cannot be over emphasized.
He added that Concept can be deliberate, accidental or a fall out of conversation mood. “With the cultural adjustment and alignment, comes the challenge of idea generation. What will differentiate successful practitioners will definitely be how big and compelling your ideas are. If your agency is known for great ideas you will remain relevant,” Modupe noted.
While reminding the gathering that substantial part of PR business is storytelling – creating content, managing content and leveraging content, the TPT Lead strategist emphasised that the world has moved from traditional media to new media and now to every media.
“Until recent times, content consumption was predictably from established media platforms. But not anymore as the number of smart phone users may equal the number of publishers. What will determine who and how your content is received is the content itself,” he told the audience.
His paper was thereafter dissected by a panel of discussants made up of seasoned practitioners such as Uche Ajene, Managing Consultant, Quadrant MSL; Amaechi Okobi, Group Head, Corporate Communication, Access Bank and Bolaji Okusaga, Managing Director, Precise Communication. Others include Ayeni Adekunle, Founder, BHM; Adebola Wiliams, CEO, Red Media and O’tega Ogra, Group Head, Corporate Communications, BUA Group.
The Panellists agreed with Modupe that strategic innovation holds the key to the future of PR and marketing communication industry in Nigeria and enjoined practitioners to brace up for the challenges of the ever changing world.