• Monday, May 27, 2024
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BusinessDay

Glo comes with Prive package for premium customers

Glo Prive, a recognition and privileges programme packaged by national telecoms operator, Globacom, for its premium customers made its debut in the market last week.

The exclusive club, which offers first-of-its-kind benefits for members, was launched at an event held at Eko Hotel and Suites, Victoria Island, Lagos. It was attended by elite Glo subscribers comprising technocrats, captains of industry and senior officials of the company.

Prabhat Aggarwal, Globacom’s chief commercial director, said “Glo Privé is a product of careful consideration and planning,” aimed at delighting Globacom’s high value customers with unmatchable privileges and benefits.

“Prive represents privilege, differentiation and exclusivity. With Glo Prive, members are treated to privileges provided by the Globacom network, and other benefits in the form of unique experiences, savings and offers by premium suppliers, merchants and service providers. It is our own way of appreciating our niche subscribers in novel ways like no one else in the Nigerian telecoms market,” according to Aggarwal.

The whole idea is to treat Globacom’s high-end subscribers like the kings and queens they are, Aggarwal said, saying “we are welcoming them into a new era of exclusive privileges, distinctive treatment, premium attention and luxurious care. We have taken time to create the ultimate experience for our very valuable, loyal, premium and important customers who are behind all of Globacom’s giant strides by offering the unique range of rewards.”

The benefits of the elite club include a free accident insurance cover of up to N20 million payable against accidental death, free access to VIP lounges with the Glo Privé Card at international airports nationwide, preferential treatment at 5-star hotels, restaurants, spas, fitness and beauty parlours, healthcare givers and special telephone numbers for spouses of Glo Prive members with the option of registering an existing Glo spouse line.

Other benefits include Triple A rescue cover for Prive members’ cars, which means that they will enjoy free towing service for their vehicles, free parking at designated areas and exemption from towing by traffic officials. Additionally, the members will enjoy VIP invitations to high-octane events and concerts as well as automatic international direct dialing (IDD) and roaming access for members.

“We have also created a special Glo Privé lounge at major Gloworld shops to attend exclusively to Prive members. Members who visit these shops are welcomed to the special Privé corner by well-trained Privé staff and given priority and express service. It is an exclusive world of preferential treatment that these customers will enjoy from now on,” he said.

The Prive members will also get dedicated account managers for effective round-the-clock (24/7) exceptional care. There is also an exclusive hotline for quick and expert help to resolve any issue a Prive member may have with his or her line.

Glo Privé members will also enjoy exclusive offers, privileges, incentives and savings from partners who have been signed up in 10 cities across Nigeria. “To ensure optimum benefits for our customers, we are partnering with the top businesses in travel and tourism, hospitality, shopping, beauty, healthcare and fitness, automobile, fashion and other related industries,” he saids.

“In addition to the stated benefits, surprise gifts and other exclusive treatments will be given to Glo Privé members from time-to-time, especially during festive periods and other special occasions. It is an all-round VIP treatment for these customers, and the benefits are unmatched in the industry,” the Globacom official said.

Membership of the club is strictly by invitation to qualified prepaid and postpaid customers, he said.