As part of efforts to provide exceptional customer service and reduce the financial exclusion rate among Nigerians, 9PSB, a payment banking company, has unveiled its slogan tagged, Our Bank.
Designed to operate simpler, convenient and more reliable channels for customers to conduct financial services, 9PSB is said to be the first Payment Service Bank to address critical challenges of the financially excluded customer demography in Nigeria. With the *990# code, customers can own an account with 9PSB and enjoy value-driven propositions with their financial transactions.
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This much was revealed at a recent panel discussion with the theme: Examining the challenges facing Nigerian banks and payment industry and how 9PSB can revolutionize the financial sector.
While examining the 9PSB approach, seasoned Fintech analysts on the panel, which includes Ashley Immanuel, Tunji Andrews, Tracia Ikponmwonba and Adejuwon Soyinka, unanimously agreed that players within the banking sector must be prepared to offer innovative solutions to customers in order to engender trust and flatten the curve among financially excluded rural and urban Nigerians.
