As a way of appreciating its customers for their loyal patronage over the period, Heritage Bank Limited joined the rest of the world to mark the annual Customer Service Week themed ‘Everyday Heroes.”
The event, which is celebrated in the first week of October every year, is a unique period when service organisations and global agencies extol the patronage and loyalty virtues of their customers by introducing several unique and special activities to appreciate the customers.
A statement from the corporate communications department of the bank, which highlighted the message of Ifie Sekibo, group managing director/CEO, said that the Customer Service Week had again provided a good opportunity for every staff, units, groups and regions in the bank to delight all stakeholders at all Heritage Bank touch points.
As a way of making this year’s edition a memorable one for customers, Heritage Bank, which is now bigger and better, having emerged from a merger exercise of the former Heritage Banking Company Limited and former Enterprise Bank Limited, has lined up a number of activities to celebrate and appreciate them. Some of the activities, which will be implemented during the period, include elaborate decoration of all Experience Centres of the bank and complimentary candies, sweets and chocolates as well as branded corporate gifts for customers amongst during the period.
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