Ecobank Nigeria says its vision to use its agency banking scheme to drive financial inclusion is fast yielding fruits as it now has over 50,000 agents locations across the country.
According to the bank, apart from helping to drive its financial inclusion strategy in Nigeria, the agents are empowered to create wealth and enjoy financial freedom.
Olanike Kolawole, head of agency banking, Ecobank Nigeria, who stated this in Lagos said the customer experience is very good as customers can do simple deposit, withdrawal and transfers in their own neighbourhood rather than travel to a bank branch.
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“Apart from driving financial inclusion of the unbanked and under-banked, we are improving neighbourhoood banking with our 50,000 agent points across Nigeria. The vision of the Ecobank is to use the agency banking scheme to drive entrepreneurship, provide employment opportunities and support Micro, Small and Medium Enterprises (MSMEs) to contribute meaningfully to the development of the nation’s economy. For us as a bank, agency banking is part of our efforts to help more Nigerians embrace entrepreneurship as the best strategy to tackle poverty and address growing unemployment. We are out to empower people to create wealth and enjoy financial freedom”. She stated.
Further, she said the bank is happy with its agency banking services providers also known as the bank’s Xpress point agents, knowing they are playing a critical role in helping us reach out to the unbanked and underbanked in the society. “They are bringing more people to the banking space through their services. They carry out financial transactions on our behalf and earn commission on every transaction processed. Our services are available for sole proprietors, partnerships, co-operative societies, companies with large distribution networks – like petrol stations, FMCGs, telecommunication companies, super agents, aggregators and unregistered businesses such as petty traders, hair salons and others”.
Meanwhile, the Shared Agent Network Expansion Facilities (SANEF) in its recent report says, Ecobank Nigeria which ranked fourth out of 23 listed banks in the country in terms of agents acquired in 2021, made impressive showing in accounts opening at agency locations. SANEF is an initiative of the Central Bank of Nigeria (CBN), supported by Deposit Money Banks (DMBs), Nigeria Inter-Bank Settlement Systems (NIBSS) and Licensed Mobile Money Operators/Shared Agents. Its major role is to deepen Financial Inclusion in Nigeria; drive financial literacy and campaign awareness on financial products and services.
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