We're dedicated to creating a memorable experience for every traveller - Bi-Courtney

Bi-Courtney Aviation Services Limited, operators of the Murtala Muhammed Airport Termina 2 (MMA2) has reaffirmed its commitment to
creating a memorable experience for every traveller that passes through its terminal.

The terminal operator said this in a statement while celebrating the Customer Service Week which took place from 7th to 11th October.

The week-long event recognised the contributions of its customer service team.

Speaking about the customer service week, Remi Jibodu, acting Chief Operating Officer, BASL, said, “At Bi-Courtney, we believe that every interaction is an opportunity to exceed expectations. Our dedicated team of customer service professionals is the heart of Bi-Courtney.

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“Their passion and commitment to excellence drive us to deliver unforgettable experiences. Bi-Courtney Aviation Services Limited is founded on the principles of integrity, innovation, and exceptional customer service. We are dedicated to creating a positive and memorable experience for every traveler.”

Throughout Customer Service Week, Bi-Courtney Aviation Services Limited highlighted the achievements and hard work of its customer service representatives.

The company also shared stories of customer satisfaction and success on our social media platforms.

“We celebrated with all the airlines that fly with us and recognised outstanding customer service personnel of each airline. A certificate of recognition as well as a token was given to each of them to appreciate and further encourage them to keep up the good work.

“Bi-Courtney Aviation Services Limited is committed to delivering outstanding customer service and building lasting relationships with our clients. We believe that our success is directly tied to the dedication and professionalism of our customer service team,” says Ajoke Yinka-Olawuyi, head, Corporate Communications, Bi-Courtney.

Ifeoma Okeke-Korieocha

Ifeoma Okeke-Korieocha is the Aviation Correspondent at BusinessDay Media Limited, publishers of BusinessDay Newspapers. She is also the Deputy Editor, BusinessDay Weekender Magazine, the Saturday Weekend edition of BusinessDay. She holds a BSC in Mass Communication from the prestigious University of Nigeria, Nsukka and a Masters degree in Marketing at the University of Lagos. As the lead writer on the aviation desk, Ifeoma is responsible and in charge of the three weekly aviation and travel pages in BusinessDay and BDSunday. She also overseas and edits all pages of BusinessDay Saturday Weekender. She has written various investigative, features and news stories in aviation and business related issues and has been severally nominated for award in the category of Aviation Writer of the Year by the Nigeria Media Nite-Out awards; one of the Nigeria’s most prestigious media awards ceremonies. Ifeoma is a one-time winner of the prestigious Nigeria Media Merit Award under the 'Aviation Writer of the Year' Category. She is the 2025 Eloy Award winner under the Print Media Journalist category. She has undergone several journalism trainings by various prestigious organisations. Ifeoma is also a fellow of the Female Reporters Leadership Fellowship of the Wole Soyinka Centre for Investigative Journalism.