The Management of Bi-Courtney Aviation Services Limited, operators of Murtala Muhammed Airport Terminal Two (MMA2) has said no unruly behavior would be accepted at the airport terminal going forward. 

“Passengers who engage in disruptive or violent behavior at MMA2 will face immediate intervention by trained security personnel, detention and formal investigation procedures, full prosecution under applicable Nigerian aviation laws, potential placement on airline and airport restriction lists, and civil responsibility for losses and disruptions incurred,” Ajoke Yinka-Olawuyi, Head, Corporate Communications Bi-Courtney Aviation Services Limited said in a statement.

This is coming after a serious incident of passenger misconduct occurred involving one Comfort Emmanson, who arrived on Ibom Air flight QI 513 from Uyo on Sunday.

Read also: Airline operators place ‘No Fly’ life ban on Emmanson, Ibom Air passenger for unruly behavior

The passenger was said to have exhibited multiple acts of aggression and non-compliance that endangered the safety of airline crew members and airport security personnel.

The incident began when the passenger refused to comply with standard safety protocols regarding mobile phone usage during landing procedures.

 Subsequently, Emmanson physically assaulted multiple personnel. 

“The Management wishes to make absolutely clear that such behavior will not be tolerated under any circumstances within our terminal facilities,” Yinka-Olawuyi said. 

She noted  that the terminal operates under a strict zero-tolerance policy regarding physical assault or threats against airline crew members, violence or aggression toward airport security personnel, non-compliance with aviation safety regulations and crew instructions and disruptive behavior that compromises the safety and security of passengers and staff.

Read also:Flight delays making passengers unruly, violent – MMA2

“We urge all travelers using MMA2 facilities to comply promptly with all crew instructions and safety protocols, treat airline and airport personnel with respect and courtesy, report any concerning behavior to security personnel immediately, and remember that aviation security measures exist to protect everyone’s safety,” she added.

Ifeoma Okeke-Korieocha is the Aviation Correspondent at BusinessDay Media Limited, publishers of BusinessDay Newspapers. She is also the Deputy Editor, BusinessDay Weekender Magazine, the Saturday Weekend edition of BusinessDay. She holds a BSC in Mass Communication from the prestigious University of Nigeria, Nsukka and a Masters degree in Marketing at the University of Lagos. As the lead writer on the aviation desk, Ifeoma is responsible and in charge of the three weekly aviation and travel pages in BusinessDay and BDSunday. She also overseas and edits all pages of BusinessDay Saturday Weekender. She has written various investigative, features and news stories in aviation and business related issues and has been severally nominated for award in the category of Aviation Writer of the Year by the Nigeria Media Nite-Out awards; one of the Nigeria’s most prestigious media awards ceremonies. Ifeoma is a one-time winner of the prestigious Nigeria Media Merit Award under the 'Aviation Writer of the Year' Category. She is the 2025 Eloy Award winner under the Print Media Journalist category. She has undergone several journalism trainings by various prestigious organisations. Ifeoma is also a fellow of the Female Reporters Leadership Fellowship of the Wole Soyinka Centre for Investigative Journalism.

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