One of Nigeria’s leading airlines, Dana Air, has bagged the Most Innovative Airline Award at a conference organized by the National Association of Aircraft Pilots and Engineers.
Themed: ‘Imperatives of Strong Partnership for a Sustainable Aviation Industry; Recovery from Covid-19 impact,’ the event is the association’s 15th National Delegate conference, Symposium and awards ceremony.
The National President of NAAPE, Galadima Abednego while speaking at the event said ”it is my pleasure and delight to present you this Most Innovative Airline Award. This is in recognition of your innovative business strategies and commitment to developing the industry.”
Also speaking to newsmen after receiving the award on behalf of Dana Air, the airline’s chief operating officer, Obi Mbanuzuo said, “I am particularly happy that our quiet effort is being recognised publicly and this award is truly appreciated by the entire team at Dana Air.
“We are glad to be contributing immensely to capacity building and development of the aviation industry and there is an ongoing effort to further improve and increase the capacity of our engineers to achieve more exploits.”
Speaking on the innovative side of Dana’s operations, he said that the airline pioneered WhatsApp booking in the industry at the advent of Covid 19, and provided a self-booking kiosk located at the airport.
He noted that to ensure that the airline is available to assist its customers round the clock, it has 24 hours, 7 days customer service.
”We have created multiple channels for seamless booking and interaction with our guests and we have more in the works. We would continue to offer our guests world class service, safe and timely departures, competitive fares and innovative online products” he added.
Dana Air is one of Nigeria’s leading airlines with a mixed fleet of 9 aircraft, and daily flights from Lagos to Abuja, Port Harcourt, Enugu, and Owerri.