Executive management of REFIN Homes, a real estate company says its recent quality standard certification award of ‘ISO 90001:2015’ which ensures that it meets the needs of customers through an effective quality management system will redefine the real estate industry.
Being the first real estate company to win the quality standard certification less than two years after its commencement of business, the firm said it has come to transform the industry and give consumers the opportunity to make choice and have what their money can afford without compromising quality.
“We set up a company to bring stability, and in other to achieve that we decided to go for certification. If as an institution we begin to do things differently, in terms of offering customers quality, we hope our success will motivate others to take the same step and it will be in the interest of the industry, Olatunde Macaulay managing director, REFIN Homes said.
Macaulay who announced the certification of the company by the Standard Organisation of Nigeria said the company is not leaving any stone unturned in ensuring quality delivery with adequate protection for customer’s investment.
“We have our insurance partners in case a client have issues paying up for his choice property may be as a result of loss of job or other things, he said.
“REFIN Homes is delighted to have been awarded ISO 9001:2015 certification, an internationally recognized standard that ensures our organization meets the needs of our customers through an effective quality management system.
“The company’s decision to work towards ISO 9001:2015 accreditations demonstrates our commitment to continually improving our products and services. To become ISO 9001:2015 compliant, the REFIN Homes team who are based in Nigeria, underwent an extensive company-wide audit that included quality management system development, a management system documentation review, pre-audit, initial assessment, and clearance of non-conformances. This reinforces REFIN Homes relentless focus on creating industry-leading products and services, measured against global benchmarks of industry excellence.
