To help organistions drive their human resources transformation and adopt modern best practices, Oracle has announced new additions to its Oracle Human Capital Management (HCM) Cloud portfolio.

The new offerings include a comprehensive self-service solution that helps HR and employees streamline issue resolution, new work-life application that helps employees identify volunteer services in which to participate and updated corporate learning solutions that help support the demands of the digital workforce.

HR departments are constrained by the challenge of delivering high-quality services to their employees while also reducing operational costs. As a result, they are under pressure to not only deploy smart and engaging technologies, but also drive efficiencies across both traditional and modern HR processes

The software giant’s response to this challenge is the introduction of Oracle HR Help Desk (HRHD) Cloud, as well as My Volunteering, a new addition to Oracle’s portfolio of work-life applications, and a series of enhancements to the Oracle Learning Cloud

Chris Leone, senior vice president, Oracle HCM Development, explains the need the new application will fill, “To attract and retain the best talent in today’s fiercely competitive global market, organizations increasingly need to offer the same types of digital experiences that employees have become accustomed to in the consumer world.

With the latest additions to Oracle HCM Cloud, Oracle continues to help organizations drive digital transformation by creating highly effective and modern HR departments. As a result, Oracle HCM Cloud gives organizations the ability to drive positive business outcomes through their HR functions.”

Natively developed within the Oracle HCM Cloud, Oracle HRHD Cloud leverages the same workflows, analytics, social capabilities and intuitive user interface to help employees quickly and easily gain the knowledge they require through superior self-service capabilities.

To help HR professionals personalize the employee experience, Oracle HRHD Cloud provides a 360-degree view of the workforce and also includes advanced search capabilities. In addition, the new solution offers case management and escalation capabilities that help HR professionals resolve more complex issues. As a result, HRHD provides a key new capability to help HR deliver high quality services to employees at a low cost.

While Oracle’s Work Life Applications go beyond traditional HR applications to help increase employee engagement by bringing process, innovation and the employee community together, the Oracle Learning Cloud enables employees at all levels to learn contextually and socially regardless of their location.

 

ISAAC ANYAOGU

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