Reps set to review effective service delivery

House of Representatives Committee on Governmental Affair is set to review Servicom to ensure efficient public service delivery and identify obstacles to effective service delivery.
The committee made this known when it recently announced the national stakeholders’ conference on public service delivery, which focuses to engage the government on key issues in the Servicom bill, according to a press statement made available to BusinessDay.
Acting President Yemi Osibajo is expected to inaugurate the conference, which would serve as a public hearing and stakeholders’ forum to highlight challenges of implementation of the Servicom compact in MDAs from inception as well as provide feedback to government on issues around the bill.
The conference with the theme “Building Government Capabilities for Service Delivery: Implementing Performance” is aimed to fit the needs of MDAs and all government officials who are directly involved in bettering the nation through good governance, strong leadership and innovation.
A keynote paper will be delivered by Governor Nasir el-Rufai of Kaduna State.
According to Victor Walsh Oluwafemi, executive director, Africa Development Studies Centre (ADSC), co-organisers of the event, the lack of efficient service delivered by the public service is principally due to the dearth of commitment and performance improvement by the public servants who are saddled with the responsibility of providing these services.
Walsh further identified the lack of infrastructures in the public sector, poor maintenance of existing infrastructures and low confidence in the sector by citizens of the country as obstacles bedevilling effective service delivery in Nigeria.
“By this conference, the public service will be awaken to the dedication of providing the basic services to which each citizen is entitled in a timely, effective and transparent manner,” Oluwafemi said.

Josephine Okojie