• Wednesday, May 22, 2024
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BusinessDay

‘Investment in service delivery will improve efficient certification’

Management of Chibek Instruments Limited says it will continue to drive the process of strategic investment in service delivery in its operation as a contribution to national development.
Chidimma Ibe, executive director, services, says the organisation’s decades-old commitment and dedication to continual improvement and total customer satisfaction has been validated by their certification.
Ibe says this after receiving the ISO 9001: 2008 international certification for the design, procurement and installation of Laboratory Furniture, Procurement and supply, installation, Commissioning and Maintenance of Laboratory Equipment, including Chemicals and Reagents.
She noted that since achieving this certification on the organisation’s customers and strategic partners had more confidence in the organisation’s ability to manage its product and service delivery processes consistently to international standards.
She said, “This certification has served to strengthen our commitment to ensuring our customers’ satisfaction and the delivery of world class products and services”, adding that “they looked forward to transitioning to the new ISO 9001:2015 standard by 1st quarter 2018.”