Vendr.ng, Lagos-based technology firm, has changed how estates, commercial properties, and mini-grid operators manage shared utilities with a platform designed to bring prepaid vending, billing, revenue tracking, and estate operations into one system.
Managing electricity, water, and other shared utilities in Nigerian estates has long been a balancing act of spreadsheets, manual meter readings, payment records, and endless reconciliation disputes.
Vendr.ng’s platform allows residents and customers to purchase electricity, water, and gas tokens without creating accounts, while giving estate managers a central dashboard to monitor collections, automate billing, manage residents, and track operational activities.
Nwoye Izuchukwu, Vendr.ng’s co-founder told BusinessDay that the firm’s focus has been on solving practical business problems rather than simply offering technology.
“At Vendr.ng, we do not just take calls but we see every call as an opportunity to understand a real challenge that a real person is trying to solve,” Izuchukwu said.
He noted that the firm built the platform after identifying recurring issues around utility management, revenue collection, and operational efficiency.
“We are not here simply to close deals. We are here to provide solutions to genuine problems our customers face every day whether that means simplifying workflows, saving time and money, or strengthening how businesses manage operations,” he added.
According to Vendr.ng, the problem it is solving goes beyond payment collection. Many property managers struggle to accurately determine whether utility consumption matches revenue collected due to fragmented processes, delayed reporting, and manual reconciliation.
The platform’s revenue assurance system is designed to compare power supplied by distribution companies or independent power providers against what has been billed and collected, helping operators identify gaps before they become financial losses.
On the customer side, Vendr.ng provides a simplified vending process. Residents can access their estate’s dedicated page, select available payment options including bank transfer, card payments through Paystack, wallet payments, or OPay, and receive their utility token once payment is completed.
For estate managers, the platform provides tools for managing multiple locations, maintaining resident records, creating billing structures, sending payment reminders, and automatically allocating portions of payments toward service charges.
The company has also developed tools for managing generator-powered estates, including a calculator that helps determine shared generator costs based on different tariff structures and historical usage patterns.
Beyond utilities, Vendr.ng has expanded into estate operations by offering security management tools, incident reporting, access tracking, and ticketing features that allow residents’ complaints to be logged, escalated, and resolved through a structured workflow.
While residential estates remain the firm’s primary market, Vendr.ng’s infrastructure can support any environment where utilities are shared and redistributed among multiple users.
This includes shopping malls, hotels, student hostels, commercial buildings, and mini-grid operators that require digital vending and wallet systems to sell electricity to customers.
The firm’s infrastructure enables mini-grid providers and embedded power operators to avoid building separate payment and metering systems by providing ready-made tools for managing customer transactions.
Ned Madu, managing director of Direct Credit eSolutions Nigeria (DCESN), said Vendr.ng has helped improve revenue tracking and billing operations across multiple locations.
“At Direct Credit eSolutions Nigeria, revenue assurance is not a department but it is our entire operation. We needed a platform that could keep up with that, and Vendr.ng delivered,” Madu said.
He added that the platform’s integration with STS Meters and CheckMeter across different metering environments has provided greater control over billing operations.
“The flexible billing parameters it supports give us a level of precision and control that we simply could not find anywhere else,” he said.
Madu described Vendr.ng as a market-focused solution built around Nigeria’s unique metering and utility challenges.
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