• Friday, September 22, 2023
businessday logo


Samsung offers innovative warranty on Galaxy S5 smartphone


Samsung, Korean smartphone manufacturer, weekend, said it is offering an innovative warranty on the new Galaxy S5 aimed at giving customers greater convenience and value for money.  The new Galaxy S5 smartphone will feature Samsung Premium, an advanced version of the technology company’s original 24-month accidental damage from handling (ADH) warranty.

Under the Samsung Premium package, consumers will receive a substitute device in the event of screen or liquid damage to their Galaxy S5, at no extra charge.

Speaking at the unveiling of the device in Lagos at the weekend, Emmanouil Revmatas, Information Technology and Mobile, Samsung Electronics West Africa (SEWA), said, “With the original ADH warranty, our consumers got to take their Galaxy S4 for charge-free and no-questions asked repairs for screen and liquid damage, not once but twice during the first two years of the life of their device.”

For the Galaxy S5, he further explained that the smartphone company has upgraded the service. “With the Samsung Premium warranty, instead of two repair claims, users of the device will now get two instant phone substitutions over the 24-month warranty period, at no extra charge”, added Revmatas.

This value-add, according to him, represents the firm’s commitment to anticipating the needs of our consumers and providing them with superior service towards making their lives worry-free.

Samsung will also be offering a trade-in and upgrade programme for consumers who purchase the Galaxy S5, guaranteeing the future value of the device by up to 25 percent, to be used on the purchase of consumers’ next premium Samsung Galaxy device. Customers who purchase the Galaxy S5 will be able to get 25 percent back within 12 months, to be used as a discount on their next premium purchase.

The much anticipated Galaxy S5 device was launched alongside the latest in its industry-leading wearable device line, the Gear Fit and Gear 2, in Nigeria. The devices are already on sale at all Samsung Experience Stores and accredited dealers’ nationwide.

Brovo Kim, managing director, SEWA, said the Galaxy S5 will redefine how technology innovation enhances quality of life. “With the Galaxy S5, Samsung is going back to basics to focus on delivering capabilities that matter most to our consumers. Consumers today are on the lookout for mobile tools that inspire and support them as they improve their everyday lives.

“The Galaxy S5 represents an iconic design with essential and useful features that focus on delivering the ultimate smartphone on the market today through people-inspired innovation.” he further stated.

The Samsung Galaxy S5, according to Samsung, is completely dust proof and can be submerged in up to one metre of water for about 30 minutes, a feature that was demonstrated by the company at an elaborate launch in Lagos. The device, which features a screen that is slightly larger than that of the Galaxy S4, has been described as having the “best smartphone display ever tested’ by highly-respected gadget display performance calibrators, DisplayMate.

The Galaxy S5 offers 27 percent improvement in display power efficiency over its predecessor, the Galaxy S4, while using 18 percent less display power. The highlight of the smartphone is a new fingerprint scanner, which is integrated with the device’s home button and provides consumers with a safe, biometric screen-locking feature. For fitness enthusiasts on the other hand, the Galaxy S5 comes with a heart rate sensor that helps monitor heart rate during exercise and fitness routines using the S Health service.

Ben Uzor Jr