Cyberspace Limited, an indigenous systems integration company has achieved the ISO 9001:2015, an internationally recognized Quality Management System certification.
ISO 9001: 2015 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction.
The certification which will be officially presented to the company today, Tuesday February 5,2019, at a ceremony in Civic Centre Lagos, stands Cyberspace out as a company committed to continual improvement of operational processes in line with global best practice.
Boma Beddie-Memberr, sector lead trade advisor for ICT, United Kingdom International Trade and Investment will officially hand over the certificate to Cyberspace Limited on behalf of British Standard Institute (BSI).
According to BSI, ISO 9001 is designed to be a powerful business improvement tool which helps organizations to manage social, environmental and financial risks, improve operational effectiveness and reduce costs.
Its benefit to businesses also include helping to increase customer and stakeholder satisfaction, protect brand and reputation, remove barriers to trade and bring clarity to the marketplace.
With this achievement, Cyberspace Limited, has further demonstrated its commitment to building a resilient and sustainable business with strong corporate governance.
Since establishment in 1995, Cyberspace Limited has worked its way to becoming a one-stop systems integration company with wide and varied experience in solving complex business challenges.
“Cyberspace is an indigenous company that has its business processes aligned with global best practice. We started many years ago with ISO 9001:2008 until last year when we decided to work with BSI for the ISO 9001:2015. It was a much more rigorous certification process but at the end, we are better for it,” Fred Young, co-ordinator, Cyberspace audit team said.
According to Young, the benefits of ISO 9001 include but are not limited to the following: “It helps us to demonstrate to stakeholders that our business is run effectively, the process of achieving and maintaining the certification helps ensure that we are continually improving and the regular assessment process improves staff responsibility, commitment, and motivation,” he said.
Before now, Cyberspace has attained the Capability Maturity Model Integration (CMMI) level 3 certification. The CMMI is a software development process improvement approach, which has become the standard for measuring an organization’s capability to apply a process-based methodology to software development.
Olusola Bankole, chief marketing officer, Cyberspace Limited said the CMMI helps to integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes.
According to him, CMMI has aided Cyberspace Limited’s growth in diverse ways.
“Our software development work and processes have received the highest form of third-party validation. It helps us to take a proactive approach to managing projects and processes,” Bankole said.
Jumoke Akiyode-Lawanson
