VFS Global has announced a partnership with the Responsible AI Institute (RAI Institute) on the development of Artificial Intelligence (AI) solutions within its advanced development centres in Mumbai, Dubai, and Berlin.
In a statement made available to BusinessDay, VFS Global disclosed that the firm will leverage the RAI Institute’s expertise in AI ethics and data privacy, to ensure the development of AI solutions that are secure, ethical, and aligned with the operational needs of visa processing.
Read also: Artificial Intelligence – Will it be a blessing or a curse?
Accordingly, the partnership will enable continuous technological innovation, ensuring VFS Global provides more convenience for customers while delivering secure and responsible visa and citizen services to governments worldwide.
“Our alliance with the Responsible AI Institute reinforces our dedication to ethical AI development. We have always been at the forefront of technological innovation, committed to ensuring security, integrity, and strict compliance with the regulatory frameworks of our Client Governments. This partnership underscores our resolve to lead in AI advancement in a responsible manner,” Zubin Karkaria, founder/CEO, VFS Global, stated.
According to Karkaria, the innovation will enhance the role VFS Global plays in safely connecting people and countries, supporting trade, tourism, education, and skills worldwide.
He stated further that the firm will develop its AI solutions in strict accordance with the needs and regulations of its Client Governments. “This collaborative effort will give them the certainty that all developments are transparent, regulated, and tailored to their specific needs.”
“VFS Global’s impressive track record and global outlook makes it an invaluable addition as we work to steer AI towards public good,” Alyssa Lefaivre Škopac, head, global partnerships and growth, Responsible AI Institute, stated.
According to Škopac, VFS Global’s AI strategy demonstrates its commitment to innovating in the visa, identity, and citizen services sectors, to meet the evolving needs of its client governments, and ensuring their confidence and trust in its AI development endeavours.
The statement also disclosed that VFS Global will exclusively develop all AI solutions within its advanced development centres to serve as collaborative platforms where the company will work closely with client governments to tailor solutions that enhance visa processing efficiency, security, and user experience.
According to the statement, this approach ensures that VFS Global retains full ownership and control, allowing it to implement the highest standards of security and safety. Accordingly, each solution will be designed with strict AI safety and security guardrails, ensuring compliance with both local and international regulatory frameworks.
He also disclosed that additional AI development will progress at the pace and readiness of the client governments, ensuring that each step aligns with their specific requirements and timelines.
