The Federal Government has transitioned 38 ministries and extra-ministerial departments to a secure, paperless electronic workflow system. President Bola Tinubu announced the development, declaring that Nigeria’s civil service is undergoing a major digital transformation to eliminate institutional delays.

​Speaking at the opening of the International Civil Service Conference 2026 in Abuja on Wednesday, President Tinubu stated that the era of manual inefficiency in government operations must end. The President emphasized that the country is pushing for a faster, technology-driven, and more accountable public service.

​Administration claims Renewed Hope Agenda yields measurable impact

​Secretary to the Government of the Federation, Senator George Akume, delivered the President’s address. He noted that the reforms executed under the administration’s Renewed Hope Agenda are beginning to yield measurable results, moving the civil service from aspiration to execution.

​According to the President, the adoption of end-to-end electronic workflow systems signals Nigeria’s determination to build a modern bureaucracy. The administration expects this digital shift to drive investment, innovation, and inclusive growth across the West African nation.

​Digital workforce infrastructure signals progressive governance to global investors

​President Tinubu recalled that while digitalisation was considered an ambition for the distant future in 2025, the current deployment across 38 departments sends a clear message that Nigeria is building a public service that enables progress. He directed all ministries, departments, and agencies to deepen digital work processes and embrace technology in service delivery.

​The President insisted that public institutions must become more responsive to the needs of citizens. He stated that manual processes must give way to a culture of speed, transparency, data-driven decision-making, and citizen-centred service.

​Personnel audit and Project BRIDGE to boost public sector competency

​The ongoing Personnel Audit and Skills Gap Analysis authorised by the administration is nearing completion. The government is identifying competency gaps to reposition workers for 21st-century governance.

​President Tinubu linked these reforms to the broader digital infrastructure agenda, highlighting Project BRIDGE—Building Resilient Digital Infrastructure for Growth. The President recently promoted this initiative at the Africa CEO Forum in Rwanda to attract investors and development partners.

​Walson-Jack commended for driving federal civil service strategy

​President Tinubu commended the Head of the Civil Service of the Federation, Didi Esther Walson-Jack, for driving reforms under the Federal Civil Service Strategy and Implementation Plan 2021–2025. He praised the integration of innovative tools such as Service-Wise GPT, describing it as evidence of disciplined leadership.

​The President urged conference participants to use the event as a results laboratory for deeper governance reforms. He concluded that the focus must remain on making these technological advancements irreversible while strengthening accountability across public institutions.

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