BusinessDay

Allianz Nigeria pays N1.8 billion claims to customers in H1 2021

Allianz Nigeria, members of Global Allianz Group has paid N1.8 billion to its customers that suffered losses in the first half 2021.

The payments were split between claims in the life and non-Life business of the company, demonstrating its unwavering commitment and resilience to customers even in tough times due to the effect of the pandemic in the global and local economy.

Earlier in the year Adeolu Adewumi-Zer, managing director, Allianz Nigeria reassured its customers of the company’s obligations to settle claims and promised to focus on the fulfilment of such obligations to maintain trust and uphold its status as the top insurance brand in the world.

“As risk bearers, claims settlement is the core of any insurance business and we are fully awake to our obligations to all stakeholders,” she said.

Read also: AfriGlobal revolutionises insurance service in Nigeria with AfriCover247

Allianz Nigeria recently announced its Covid-19 travel protection cover to the Nigerian market.

The introduction of the product followed the announcement of the Allianz Risk Barometer 2021 results which was clearly dominated by the Covid-19 trio of risks; Business interruption, Covid-19 pandemic and Cyber incidents. All 3 risks are strongly interlinked, demonstrating the growing vulnerabilities of our highly globalized and connected world.

The Covid-19 travel protection cover, is an extension of the International travel Insurance and offers travelling customers protection against emergency medical expenses associated with a Covid-19 diagnosis whilst on a trip. The travel plan also covers accommodation costs related to Covid-19 diagnosis during a trip.

This is a very timely introduction to the travel industry as many countries have imposed mandatory quarantines, border closures, entry bans as well as restrictions for domestic travel as a means to curb the spread of the virus.

The introduction of vaccines has a positive impact on travel, especially air travel as demand for travel gradually begins to return to normalcy with airlines beginning to advertise summer travel.

Allianz Nigeria nevertheless, continues to offer International travel Insurance that meets the travel requirements of various embassies including Schengen member states. The plan covers emergency medical expenses & hospitalization abroad, medical evacuation, emergency dental care, legal assistance, compensation for delayed trip, or lost checked-in Baggage. Allianz also provides 24 hours travel assistance worldwide.

‘Allianz has a long experience in travel insurance offering the market a range of travel insurance options. There’s a policy for every type of travel so, whether you’re traveling alone, heading on a family holiday, a last-minute business trip or travel emergency, we’ve got you covered’ says Tunji Oshiyoye, chief customer officer at Allianz Nigeria.

The company also announced a gross written premium of over N1 billion in retail sales representing a 25 percent growth, when compared to the same period last year. ‘Retail growth is a key focus of our business operations as we are able to provide real value to the everyday Nigerian. Our purpose as a company is to secure the future of our customers giving them the freedom to actualize their dreams and one of the ways we support our customers is by offering cash back as reward for safe driving to our motor customers.

“We refund15 percent of all premiums received from customers after 24months without a motor claim from those customers, ” Allianz said. “So far, we have paid over N 3.7 million to our customers this year alone’ says Tunji Oshiyoye, chief customer officer, Allianz Nigeria.

Earlier in the year, Allianz Nigeria announced changes in its leadership and governance structure, as well as a strengthening of its capital base, recalibrating to Allianz 2.0 in order to offer customers a more efficient and personalised service.

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