Stanbic IBTC Pension Managers Limited, Nigeria’s biggest pension fund administrator (PFA), has been named the Best Pension Fund Manager in Nigeria 2015 in the Global Banking & Finance Review Awards.
The awards, which were instituted in 2011,recognizes achievements and innovations by companies in the global financial community, cutting across banking, Islamic finance, hedge funds, asset and wealth management, real estate, and corporate social responsibility, among others.
“We are quite honoured to receive such a distinguished award showcasing our flagship role in nurturing the growth of Nigeria’s pension industry,” Chief Executive of Stanbic IBTC Pension Managers Limited, Dr.
Demola Sogunle, said.
“Since we opened our doors nine years ago, our aim has always been to set higher standards of service delivery and ensure that our retirement savings account holders have peace of mind as well as derive maximum value from their investments,” he added.
As industry leader, Sogunle said the PFA will continuously innovate and help to enhance industry best practices, part of which includes creating awareness about the benefits of retirement savings and helping workers plan for that eventuality.
Among innovations introduced by the PFA to enable clients experience excellent and convenient service delivery are the Stanbic IBTC Pension Managers mobile office; the first 24-hour multilingual call centre manned by personnel who speak the three major Nigerian languages – Yoruba, Igbo and Hausa; as well as Pidgin English; a footprint of over 200 branches of Stanbic IBTC Bank where RSA clients can access pension service; Stanbic IBTC Pension Managers’ regional offices; as well as selected branches of Zenith Bank PLC. Other access points include Stanbic IBTC Bank ATMs, online service for RSA holders, email, SMS and the Pension Notes, which accompany hardcopy RSA statements sent to customers quarterly.
The company boasts of over one million retirement savings account (RSA) holders and assets under management in excess of N1 trillion, paying approximately N1.8 billion to almost 30,000 retirees monthly.
Over N180 billion has been paid to retirees seamlessly since the PFA commenced operations in 2006.
Stanbic IBTC Pension Managers Ltd is a wholly-owned subsidiary of Stanbic IBTC Holdings PLC, which is part of the Standard Bank Group, Africa’s largest bank by assets. Standard Bank Group has been in operation for 151 years and has direct, on-the-ground representation in 20 African countries. Stanbic IBTC
Holdings PLC provides the full spectrum of financial services with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management.