Amal Hassan is a leading Nigerian technopreneur with diverse interests across different technology verticals. In 2003, Amal set up the first organised ICT training institute in Kano that provides IT training to young Nigerians especially women. Her passion to unlock Nigeria’s developmental potentials through technology-driven innovation and value addition led her to build, capitalise and restructure a series of technology-related businesses that succeed in developing talents and creating employment for young Nigerians.
In 2013, she founded the Outsource Global; a contact centre business process outsourcing that now has offices in Abuja, Lagos, and Kaduna. Under her leadership, Outsource Global has emerged as the leading Nigerian contact centre provider, servicing the international market, turning the company into a truly global BPO giant, creating over 700 jobs and putting Nigeria on the global map for contact centre business process outsourcing.
They have a deep vertical expertise and unique understanding of the industry’s specific needs. They are known to put their clients at the heart of everything they do and deliver robust customer support solutions that span every segment of the customer value chain.
As Africa’s leading global contact centre and business/knowledge process outsourcing provider, they are successfully making Africa an international KPO/BPO outsourcing destination. They are the first IAOP compliant commercial call Centre in West Africa, and the first Nigerian international call centre serving the UK & US markets.
Hassan’s entrepreneurial prowess and business acumen continue to set her apart as a highly regarded emerging business leader in Nigeria. Over the years, she has participated in local and international business missions and attended various professional and leadership courses, conferences and seminars both locally and abroad. Widely regarded as a role model for the girl-child and women especially in northern Nigeria, she has continued to mentor young leaders across her industry.
She earned a Bachelor of Science degree in Business Administrations from Bayero University Kano, Nigeria and a Master degree in Business Administration from the same university. Amal is a partner in Bluetag Group, the holding company for Parkway Projects, HealthStation, Bluetag Technologies, Bluetag Synergy and Outsource Global.
Amal is also an Alumna of Fortune-US Department of State Global Women’s Mentoring Programme, which links young female leaders to Fortune‘s most powerful women.
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