How Chukwuka transformed passion for tech into profitable business

Many entrepreneurs are driven by a passion to solve problems. For Chukwuka Onwubolu, founder of Chon Cloud Tech, an IT service and consulting business providing bespoke cloud solutions, his driving force is his passion to empower businesses through technology.

With Chon Cloud Tech, Chukwuka is on a mission to create products that are tailored to meet the unique needs of individual businesses.

“I am driven by a passion for innovation and excellence and I consistently strive to push the boundaries of what is possible in the realm of technology,” he says.

The young entrepreneur was inspired to establish his business in 2023 when he saw a gap in the cloud service market.

“As a seasoned IT professional with years of experience in various multinational corporations, I saw a gap in the market. While many companies offered cloud solutions, few truly understood the unique needs of businesses in the rapidly evolving digital age,” he says.

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“This gap in the market sparked a vision in me – a vision of a company that would prioritise client needs, offer bespoke cloud services, and guides businesses through their digital transformation journeys with a hands-on approach,” he explains.

He started his business with $50,000, an amount he was able to raise from his savings and investments from friends. Since its launch, the business has continued to grow steadily and now has a robust client base with local and international clients.

According to him, this was made possible within the short time of its establishment owing to the business’s ability to leverage networks and team industry connections to secure several deals.

Also, he added that the business’s excellent services have helped in constant referrals from existing clients. The business now has five full-time employees and over 15 contractors on a part-time basis.

Chukwuka says that despite a large number of already established cloud service providers in the country’s tech landscape, Chon Cloud has been able to create a niche market for itself by providing personalised cloud services for businesses.

“Chon Cloud sets itself apart by prioritising personalised service. Unlike other start-ups, we take the time to deeply understand each client’s unique needs and business challenges before offering tailored solutions,” he notes.

“One of the key aspects that differentiate us from our competitors is our dedication to providing dedicated account managers for each client. This ensures consistent and personalised support, offering our clients a single point of contact who understands their history, needs, and goals,” he adds.

Speaking on the business expansion plans, he says Chon Cloud plans to scale its services and capabilities to effectively meet the growing demand for cloud solutions in the country in the short run.

In the long run, the business plans to invest in talent development initiatives and expand its footprint globally.

On how the business is surviving the country’s economic challenges and accelerating inflation, he states that Chon Cloud is eliminating waste and improving efficiency across its operations.

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“This involves automating routine tasks, optimising workflows, and implementing lean management practices. By streamlining our processes, we aim to minimise unnecessary costs and enhance productivity, which is crucial during economic uncertainty.”

“For technology and innovation, we currently invest in solutions that improve productivity and reduce long-term costs.”

On some of the hurdles facing the business, he says navigating privacy policies and ensuring information systems compliance to safeguard clients’ data were the major challenges facing the industry.

To tackle these challenges, the business has implemented robust internal policies and procedures to comply with regulation and privacy policies. It has also invested in advanced cyber-security measures to mitigate risks and ensure adequate security of its client’s data.

In evaluating the country’s tech landscape and where the opportunities lie, Chukuwa says the industry is thriving and has become a significant contributor to the country’s gross domestic product (GDP).

He notes that opportunities within the industry are diverse, particularly in fintech, e-commerce and e-health.

On his advice to other entrepreneurs, he says “Stay resilient and adaptable in the face of challenges. Building a successful tech start-up is not easy as it requires dedication, persistence, and the ability to navigate obstacles.”

“It is important to surround yourself with a strong team and to invest in their development continuously. Also, prioritise understanding your market and customers’ needs, and always be willing to make difficult decisions,” he advises.

“Most importantly, ensure your business operations are aligned with current regulations and privacy policies. Lastly, manage your finances wisely, especially if your start-up is based in an economic environment prone to fluctuations,” he adds.