Universal Insurance pays out N1.35bn claims in Q2

Universal Insurance Plc has reaffirmed its commitment to customer satisfaction with the payment of N1.35 billion in claims during the second quarter of 2026.

The claims, paid across the Company’s diverse portfolio of insurance products, underscore Universal Insurance Plc’s dedication to delivering on its promise to policyholders when they need it most.

Beneficiaries of the claims payments span key business lines including Agriculture, Aviation, Bond, Engineering, Fire, General Accident, Marine, Motor, Oil & Gas, and Special Risk insurance.

Speaking on the development, Jeff Duru, managing director/CeO said the impressive claims payout reflects the Company’s financial strength, operational efficiency, and customer-centric philosophy.

“At Universal Insurance Plc, our customers remain at the heart of everything we do. Insurance is built on trust, and nothing demonstrates that trust more than our ability to honour genuine claims promptly.

“The payment of over N1.35 billion in claims within the second Quarter of 2026 is a clear testament to our unwavering commitment to standing by our policyholders in their moments of need.”

Duru noted that prompt claims settlement remains one of the Company’s core strategic priorities, as it continues to strengthen confidence in the insurance industry while delivering exceptional service experiences to individuals, businesses, and corporate organisations.

At Universal Insurance Plc, every genuine claim is treated with professionalism, transparency, and urgency, ensuring that customers receive timely support to recover from unforeseen losses and continue their businesses and daily lives with minimal disruption, the Company stated.

As the Company continues to deepen its market presence, it remains committed to developing innovative insurance solutions, leveraging technology to enhance service delivery, and maintaining the highest standards of corporate governance and operational excellence.

Universal Insurance Plc encourages prospective and existing customers to continue placing their trust in the Company, with the assurance that it remains a dependable partner committed to protecting lives, businesses, and investments through reliable insurance solutions and prompt claims settlement.