The National Health Insurance Scheme (NHIS) has reaccredited 39 companies for health maintenance organisation (HMO), business in Nigeria. After due diligence and a painstaking audit process together with PwC, the regulatory agency re-accredited among the leading firms for HMO business as Hygeia, THT and Mansard Health.
The regulatory body gave guidelines to retain HMO business to include capitalisation of up to N400 million for national, N200 million for state and N100 million for zonal operators respectively. Subsequently, the NHIS gave approval to 39 firms.
The NHIS defines HMOs as a private or public incorporated company registered by the Scheme solely to manage the provision of health care services through health care facilities accredited by the Scheme.
Welcoming the new development, Tope Adeniyi, chief executive officer of Mansard Health Limited, noted that it gives the company further impetus to maintain and even improve on the excellent services they are already offering to the public.
He stated that Mansard Health has as its cardinal policy, to offer top of the range services to its clientele across board.
Adeniyi stated that Mansard Health ranks amongst the top HMOs both in capital as well as high quality service delivery in Nigeria, and adds that its recent capitalisation along with the Mansard Group’s capital base in excess of N15bn gives it more than enough strength to operate in the system. He stated that the company has recapitalised since May 2013 to give it a national HMO operator status.
He noted that Mansard Health product offerings are divided into Bronze, Silver, Gold, Platinum and International health plans. “All plans have comprehensive healthcare offerings for family, individual and corporate clients,” Adeniyi stated.
Adeniyi stated that the company has begun key innovative process leading to massive investment in information communications technology (ICT) infrastructure. This has led to deployment of a 24/7 Call Centre to boost its service offering to clients.
“IT solutions are key drivers in our new operations. Deploying IT infrastructure has cut down waiting time of our clients in the hospitals as well as enhanced the payment of claims to the providers from market experience of three months to just two weeks.
“We also offer pre-booking services online which makes it easier for our clients to reach us. Our 24-hour Call Centre can be accessed through clients’ mobile devices from anywhere, and at anytime,” Adeniyi said.
Mansard Health operates through a network of hospitals spread across the 36 states of the federation and the Federal Capital Territory, (FCT) Abuja. It also underwrites International health plan which enables Mansard Health clients to have easy access for treatment abroad.
In addition, Mansard Health provides International Evacuation activation system which allows for critically ill clients to be flown overseas in air ambulance for treatment.