Underwriting firm, Linkage Assurance Plc has assured its broker partners and potential customers of the company’s commitment to prompt settlement of claims, customer satisfaction and efficient service delivery.
Linkage Assurance Plc gave the assurance to Abuja Area Council of the NCRIB during its Members Evening held in Abuja.
Daniel Braie, Managing Director/CEO, Linkage Assurance Plc who led top management of the Company to the event said the Members Evening Hosting is part of the underwriter’s national wide fraternization tour to its broker partners.
He said that the Company plans to go round the Area Committees in all the geopolitical zones where NCRIB is established, having started off with the Lagos National body before now.
Braie in his remark thanked the insurance brokers for their partnership and support to the Company, stating that their contribution has enabled the company attaint its current level of growth.
The Linkage CEO noted that the Company which paid about in excess of N2.71 billion on claims in 2018 has continued to meet customers’ expectations, despite the challenging business environment.
On the capacity of the firm to meet its expectations, Braie noted that the company which commenced operation 28-years ago currently operates with a shareholders fund N18 billion, with N5 billion solvency capital, “Our solvency ratio of 273 percent is one of the highest in the insurance industry”.
According to him, the Company has restructured its human capital for better service delivery, “we have done some re-organisation internally to serve you better, so what you can expect from Linkage Assurance Plc is promptness, fairness and satisfaction.
“We have brought in quality additional human capital to ensure that we deliver on our promise to you, having increased our capacity to do more volume business as evidence by the increase in our reinsurance treaty capacity across all classes of insurance, Braie assured.
Bola Onigbogi, deputy president of the NCRIB who is also a member of the Abuja Area Committee said Linkage Assurance Plc is one of the leading insurance companies in Nigeria that adds value to the business he does with insurance brokers.
“By this I mean, they add value and have what it takes to protect customer risk and pay claims promptly”.
She urged the brokers to continue to partner with Linkage since the company has shown commitment in identifying with the brokers as worthy partners.