To assemble competent professionals with in-depth knowledge, technical capacity, and requisite hands-on years of experience has been argued should be the take-off point towards establishing a good and reliable insurance firm.
These factors, it is admitted, should ordinarily guide an individual who walks into the Insurance space, in search of a very serious and knowledgeable underwriter, to procure the intangible service of Insurance.
Along these indices, KBL Insurance Limited, an underwriting firm, which has undergone many years of technical evolution, in the history of its growth path, is getting some international recognition. The latest research report in Data Analytics and The West African Insurance Circle published in March 2023, after three years of painstaking gathering of data, organized by an East African Institute, The Alkaline Specialist Analysts, using some unusual parameters, has surprisingly named KBL Insurance Limited, “a major comfort shop for the underwriting service within the territory”, among two others in the Nigeria’s Insurance Industry.
The Analysts rated Market position, Diversification, Capitalization and Reserve, Management and Corporate Strategy, Branding and Advertising as critical and indeed important.
They however postulated their interest as peculiar, but predicated on some fine parameters were, but not limited to: “the little details, the taken-for-granted, eye for details, the process habits, speed, the informal, personal links and communication with the individual customer in customer care, christened “the real spirit of retail marketing”, innate capacity profiling of individual staff of the underwriting firm to identify his rare gift, trained and deployed in optimal exploration of his best abilities, to mention just a few, defined the Researchers’ data collections focus at their entry points. KBL Insurance Limited stood tall in the sighted report.
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Some people are behind this milestone. The team is led by the managing director/CEO, Ukachi Orji, a lawyer, who graduated from the University of Buckingham, the United Kingdom.
She had studied at the College of Insurance, Sevenoaks, Kent England and was called to the Nigerian Bar. She is also an Associate of the Chartered Insurance Institute London, as well as Insurance Institute of Nigeria.
Orji is supported by the executive director, Marketing and Technical, Charles Ajawihe and general manager, Jude Offor, among others.
Recently, the underwriter firm refreshed its website. The CEO, Orji said: ‘’ The revamp of our website is predicated on our motivation to drive and increase accessibility via digital means, improve transparency, curtail time spent in accessing service, provide convenience to our customers and the insuring public, as well as mitigate risks using technology”.
The exercise was said to have been attributed to the many weeks deployed in the design of the website and the determination of the company to ensure services are made available with ease to end users and to make buying insurance easy and convenient. That it was a response to the Brand’s drive to deepen insurance penetration, to increase awareness, improve accessibility of insurance solutions, and help Nigerians appreciate the value Insurance brings to the socio-economic space.
Known for its specialty in Motor Insurance, expertise in Marine Insurance, Fire and Personal Accident, among other classes of Insurance, KBL Insurance is a General Insurance Company with a young and dynamic workforce, innovative products, and excellent service delivery, driven with a robust ICT infrastructure. KBL Insurance Limited reiterated it is committed to being one of the best insurance companies in Nigeria, geared towards ensuring maximum satisfaction of all its stakeholders.