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First Bank records 9.5m customers on its USSD banking service

First Bank, one of the oldest lenders in Nigeria has announced that it’s Unstructured Supplementary Service Data (USSD) has hit over 9.5 million customers.

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According to the commercial bank, the new achievement is in a clear demonstration of its acknowledged leadership in electronic banking.

Describing the e-banking service which does not require the use of the internet, First Bank said its USSD platform is an easy to use, convenient, fast, user-friendly mobile banking channel through which various banking activities are carried out on a mobile phone – across the four major GSM network operators in the country.

Customers who are using the e-banking service that was launched in January 2015 are able to enjoy a wide range of financial services using the *894# code. These services include; Data and Airtime top-up for self and third-party individuals, Quick Balance Enquiry, Fund Transfers, BVN Enquiry, BVN Linkage, Mini-statement, Account Number Enquiry, Account Opening, Merchant Payment and Firstadvance loan service. The Firstadvance loan service enables salary earners to take a loan up to 50% of their monthly salary.

“At Firstbank, we are excited about the impact our innovative solutions are making in the Nigerian payment landscape. Our *894# USSD banking has been a viable platform through which we take our banking services to the doorstep of our customers, right on the palm of their hands, without the limitation of an internet connection,” Chuma Ezirim, Firstbank’s Group Executive, e-business & Retail Products said adding that the bank remains committed to creating various avenues to enable Nigerians carry-out various financial activities conveniently, safely and securely anytime, anywhere in Nigeria.

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