Wema Bank reiterates commitment to customer data confidentiality

Wema Bank Plc said its attention has been drawn to recent reports of members of the public receiving text messages with account numbers.

“We implore members of the public that, as a financial institution, Wema Bank takes issues around data integrity and breaches seriously, and we are currently investigating the reports. Recently, we embarked on a massive activation campaign in the month and wish to state that all accounts opened are valid and fit for use.

“We would like to reassure our customers that we keep all customer data confidential. Do note, however, that no account can be activated except by the owner of the account, when the person downloads the app and proceeds with account confirmation,” the bank said.

“Again, we implore everyone to keep their personal details safe as scammers are on the prowl and would use all opportunities to defraud customers. Where you think your data may have been compromised, please change all your passwords and PINs immediately.

“We want to assure all our customers that your financial transactions remain safe and secure with Wema Bank. We appreciate all our customers for choosing to bank with us and urge them to refer our simple, convenient, and reliable digital banking services via ALAT to their friends and family,” Wema Bank further said.

Iheanyi Nwachukwu

Iheanyi Nwachukwu, is a creative content writer with almost two decades journalism experience writing on banking, finance, capital markets, and tax. The multiple awards winning journalist is Assistant Editor, BusinessDay. Iheanyi holds BSc Degree in Economics from Imo State University; Master of Science (MSc) Degree in Management from University of Lagos. Iheanyi has attended several work-related trainings including (i) Advanced Writing and Reporting Skills (Pan African University, Lagos); (ii) News Agency Journalism (Indian Institute of Mass Communication {IIMC}, New Delhi, India); and (iii) Capital Markets Development and Regulations (International Law Institute {ILI} of Georgetown University, Washington DC, USA). Other trainings Iheanyi attended include: Economic/Political Risk Analysis (By Thomson Reuters Foundation); International Financial Journalism (IFJ) (By PMA Media Training, UK); Effective Business Writing Skills (By Phillips Consulting); Reporting on Corporate Governance (By International Finance Corporation (IFC) & Thomson Reuters Foundation UK); etc. In addition, he has participated in high-level economy & markets events in Dubai, South Africa, Morocco, and other African countries like Zambia, Ghana and Gambia.