• Monday, December 02, 2024
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Wema Bank gives customers phygital experience at new branch

Wema Bank  gives customers phygital experience at new branch

Moruf Oseni, managing director/CEO of Wema Bank

Wema Bank has opened another branch in Gwarinpa, Abuja, demonstrating its commitment to phygital transformation and customer-centric banking.

The ultramodern branch, unveiled on October 10, 2024, seamlessly integrates digital solutions with traditional banking.

At the heart of the branch is Wema Phygital, a cutting-edge self-service tablet enabling customers to manage their banking needs independently. This innovative platform exemplifies Wema Bank’s dedication to digital excellence.

Other digital features of the branch include: Digital account opening and reactivation; self-service transactions via Wema Phygital; real-time FX/dollar transactions; instant debit/credit card issuance and control, and digital Form M processing.

Read also: Wema Bank grows Q3 PBT by 174% to N60.62bn

In a statement issued by the bank, the Gwarinpa branch represents Wema Bank’s vision for a phygital banking experience, blending physical and digital channels to provide customers with unparalleled convenience and flexibility.

“As a pioneer in digital banking, Wema Bank continues to push boundaries, leveraging technology to enhance customer experience and drive financial inclusion,” the bank said.

“With this digital-driven branch, we’re redefining banking in Nigeria. Our customers can now enjoy seamless, efficient services, anytime, anywhere.”

The Gwarinpa branch reinforces Wema Bank’s position as a leader in Nigeria’s digital banking landscape, setting a new standard for innovative financial services.

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