• Wednesday, February 28, 2024
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Unitrust Insurance sets 48-hours timeline for claims settlement

Unitrust Insurance sets 48-hours timeline for claims settlement

Unitrust Insurance Company Limited has assured policyholders of its refined processes to pay all claims within 48 hours having received executed discharged vouchers.

Its managing director, Dayo Arowojolu, said this at a press conference in Lagos, stressing that the firm has paid N3.35 billion in claims between 2021 and the first quarter of 2023.

According to him, the firm paid N1.09 billion in claims in 2021; N1.98 billion in 2022 and N282.7 million at the end of the first quarter of 2023.

Arowojolu said the company, as of the end of the first quarter of 2023, achieved N2.99 billion gross written premium; N396,684 million underwriting profit; net operating income of N643,173 million and N382,717 million profit before tax, stressing that the firm is also targeting a gross premium of N6.80 billion in 2023, underwriting profit of N1.223 billion; investment income, N1.096 billion; profit before tax, N961.64 million and profit after tax, N846.249 million.

He said the underwriting firm recorded N5.357 billion gross premium in 2022; underwriting profit, N283.8 million; investment income, N833.25 million and profit before tax, N94.757 million.

He noted that Unitrust is one of the reputable insurance companies in Nigeria, with over 37 years of experience in non-life insurance industry and that the company has a trademark of reliability in timely settlement of all genuine claims which is one of the principles behind its by-line of ‘The Quiet Confidence’.

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“Our core values – Innovation, promptness, integrity and excellence has been the hallmark our relationship with customers and the driving force of our daily operations,” he submitted.

The Unitrust boss maintained that with the recent retirements of two of its top executives and resumption of duty of the Executive Director (Technical), Tunji Anibaba and himself and the support of the highly professional and experienced staff, the firm’s focus has been on improving customer experience and growing the business in a sustainable manner.

He said engagement of key stakeholders, especially insurance brokers and direct customers and aligning services to meet customers’ peculiar needs have been the firm’s top priority.

“We believe that our market has grown beyond the tradition wholesale of insurance products but rather proffering solutions to meet the specific needs of our customers.

“In order to make the purchase of Unitrust insurance products seamless for our numerous customers and prospects, we have deployed our e-insurance digital channels to ease the purchase of marine, motor and travel insurance thus providing a unique experience. We have also enriched our products offerings by adding Agric insurance to our product bouquet to cater for the needs of farmers and provide a one-stop shop for all non-life insurance products. In addition, we are very active in the area of direct sales which has always been one of our major strengths as we continue to leverage our shareholders’ connections to develop new business opportunities,” he posited.

With a solvency margin of 302 per cent as of March 31, 2023, he said Unitrust Insurance Company Limited capacity to settle all genuine claims is not in doubt, stressing that to ensure all claimants enjoy the best of services, the firm has refined its processes to pay all claims within 48 hours of receipt of executed discharged vouchers.