Nigeria’s quick-service restaurant industry gets boost as Bolt launches food delivery service
To help provide easier access to daily essentials such as food, the one of leading ride-hailing platforms in Africa, Bolt has launched its food delivery service in Nigeria.
Bolt Food is the latest category set to offer customers competitively affordable and efficient food delivery service to customers while offering good working conditions to food couriers and profit to restaurant partners.
With over 30 million customers worldwide, Bolt has built its ride-hailing platform efficiently to offer the best service in the sector to drivers and riders, positioning the company as a leader in Nigeria’s mobility sector. The company will now extend its expertise to food delivery to advance the sector with innovation and technology.
“We are excited to launch Bolt Food, which will allow Nigerians to order food from their favourite restaurants and receive it quickly and safely at their home or office,” Bolt Nigeria’s Country Manager, Femi Akin-Laguda, said while commenting on the launch.
According to him, Bolt’s ride-hailing business is built on efficiency and easing mobility for riders while offering drivers a flexible opportunity to earn more income.
“Bolt is eager to bring this approach to food delivery and ensure that our partner restaurants benefit from our loyal customer base. This is also a way for us to augment the earning opportunities for Nigerians by contributing to the gig economy. We will ensure that it is worthwhile for couriers on the platform like drivers have benefited from our ride-hailing platform,” Femi concluded.
The entrance of Bolt Food to Nigeria will help restaurants have a broader reach to customers, with Bolt acting as a reliable platform for affordable delivery and efficient service. At the initial stage of the launch, customers can only place food orders from more than 100 restaurants in Lagos Island. Bolt is looking to add new restaurants to the app daily while also expanding to other parts of Lagos soon.
To place an order, users can download the Bolt Food application on their smartphone, with an array of different restaurants and available menu options to choose from. The application also provides customers with various price ranges and an estimated delivery time. Initially, payments will be paid by cash, and customers can specify the location for contactless delivery drop-offs upon order arrival.
Bolt Food was first launched in Estonia in August 2019. The service is also available in South Africa, Ghana and Kenya. Restaurants and couriers can sign up on the website food.bolt.eu, the company said.
Bolt is the first European super-app with the mission to make urban mobility more affordable, safe and sustainable.
The ride-hailing company has 75 million customers in 45 countries across Europe and Africa. Bolt offers a range of mobility services, including ride-hailing, shared cars and scooters, and food and grocery delivery.