NIBSS offers banks business monitoring tool for high performance

The Nigeria Inter-Bank Settlement System (NIBSS) has offered banks and businesses a product known as Business Activity Monitoring Tool (BAM) for high performance.

The aim of the product includes to know stakeholders businesses in-real time, react promptly to events, predict the trends, decide based on evidences, and alert teams instantaneously to solve problems.

The features of the product, which are beneficial to the banks, are access to real-time information anytime, anywhere through an internet connection (i.e. NIBSS-Bank VPN connection); access for multidisciplinary bank teams; access to dashboards of banks activity per service; drill-down on the KPI’s for each service; perform comparisons between KPI’s from different channels (e.g. NIP through Internet banking vs. Mobile channel), and receive alerts from fallout of the thresholds directed to operational and management teams.

NIBSS organised a breakfast meeting for key stakeholders in the banking industry to update them on recent market trends and introduce the NIBSS Business Activity Monitoring Tool (BAM).

Christabel Onyejekwe, executive director, business development, represented by Dapo Adeosun, senior manager, product management, took the audience on a journey into the present e-payment trends, customer/industry needs and what NIBSS as an organisation had done and was doing to.

He encouraged stakeholders to key into all products and services NIBSS was introducing into the market, as these were developed based on market demands and present trends.

In his remarks, Oyeniyi Ajao, executive director, technology and operations, noted that NIBSS was presently upgrading it infrastructure to meet market demands and solicited for more support from all stakeholders as the cashless policy was going country wide by July 1, 2014.

NIBSS, as mandated by the Central Bank of Nigeria and the Nigeria Banker’s Committee, is to provide shared service/infrastructure for the Nigeria financial system. NIBSS is a payment processing company for payments schemes (local and international) in Nigeria and act as a settlement company for both inter-bank and inter-scheme payments.

It is also responsible for providing the framework for elevating the level of efficiency in funds transfer services and all other e-payment process generally.

 

HOPE MOSES-ASHIKE