inDrive, the globally recognised mobility and urban services platform, has reinforced its commitment towards passengers’ comfort and safety in Nigeria while promising to ensure that drivers on its platform continue to enjoy training support, rewards, and increased earnings.
This was revealed at the 2024 Lagos Startup Week by Dimeji Timothy, Senior Business Development Representative, inDrive during a fire chat session on the theme: inDrive: Revolutionizing Ride-Hailing in Africa and Emerging as the Preferred Mobility Choice.
During the session, he shared insights into the firm’s journey, its impact on the Nigerian transportation sector, and the strategies in place to further enhance the company’s services and reach.
Speaking on the efforts made to revolutionize ride-hailing in Nigeria, and the journey to becoming the mobility of choice, Timothy said that inDrive has put measures in place to ensure that both passengers and drivers get the best out of the platform.
Read also: inDrive invest in tech to improve drivers welfare, security
Timothy revealed that inDrive has doubled its efforts to provide necessary security and safety features as well as education to users on the application and has worked assiduously to ensure its drivers enjoy increased earnings on its platform.
Fielding questions on security, Timothy said, “What we did regarding security was to educate general users about the security features because we realized that many people did not know about these features. One of the features is the shared trip. Passengers and drivers can share trip progress with their trusted people. When you share your trip the possibility of your security and safety to compromise is minimal.”
The second safety feature that users can also take advantage of is the emergency contact numbers in case of an incident such as an accident.
“We have a safety feature that does not exist anywhere else in the industry,” Timothy stated adding that “inDrive allows passengers and drivers to have at least 5 mobile numbers of your close friends, doctor, and your family members in case of an accident. At this moment, we reach out to your doctor and any relevant person you submitted his or her application to. This is an ingenious safety precaution and no ride-hailing organisation has it but us.
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