Electronic Payplus Limited, a foremost smart card and payment solution provider has completed its ISO 9001: 2015 Quality Management System Certification and has, recently, been awarded a completion certificate by the United Kingdom Certification Agency (UKAS).
According to Bayo Adeokun, the chief executive officer of the company, “this award is in continuation of our relentless pursuit of customer satisfaction. It is also our belief that the certification will create a continual improvement culture within the organization as we engage our employees and other stakeholders in a quality process that yields better product offerings for the consumers.”
“Now, we are looking at our overall systems interaction through the process and risk- based approach thereby leading to better process integration,” Adeokun said.
He further said, “All of these will further help us to strengthen our core values of TIIPS (Team Work, Integrity, Innovation, Professionalism and superior Service delivery).”
An ISO certification can be a useful tool to add credibility, by demonstrating that a company’s product or service meets the expectations of its customers. For some industries, certification is a legal or contractual requirement.
Over 1.1 million ISO certificates issued worldwide. ISO 9001 helps organizations demonstrate to customers that they can offer products and services of consistently good quality. It also acts as a tool to streamline their processes and make them more efficient at what they do.
Kevin McKinley, the acting ISO secretary-general explains, “ISO 9001 allows organizations to adapt to a changing world. It enhances an organization’s ability to satisfy its customers and provides a coherent foundation for growth and sustained success.”
“We have now gone a step further, and ISO 9001:2015 is even less prescriptive than its predecessor, focusing instead on performance. We have achieved this by combining the process approach with risk-based thinking, and employing the Plan-Do-Check-Act cycle at all levels in the organization.
“Knowing that today’s organizations will have several management standards in place, we have designed the 2015 version to be easily integrated with other management systems. The new version also provides a solid base for sector-quality standards (automotive, aerospace, medical industries, etc.), and takes into account the needs of regulators.”
Anthonia Obokoh
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