Covid 19: Dana Air introduces WhatsApp booking

by Ifeoma Okeke On Jul 13, 2020

One of Nigeria’s leading carriers, Dana Air, has Introduced Whatsapp Booking in line with the social/ physical distancing measures of Covid 19 and to create ease of booking, payment and inquiries for its guests.

The Whatsapp booking, payment platform which is the first of its kind in Nigeria, will serve as an additional platform for booking, inquiries, reservation and payment apart from the airline’s website www.flydanaair.com, the Dana Air Mobile App and the self- service kiosk at MMA2 ikeja, Lagos.

Kingsley Ezenwa, the Media and Communications Manager of Dana Air, while speaking on the initiative said,’’we care about the wellbeing of our guests and we want them to be safe. This is why we are introducing this initiative to keep our guests safe, while still booking and paying the smartest and safest way from anywhere around the world.’’

“This additional booking platform and many others in the months to come are part of our strategies to keep our guests booking safely, and flying safely, without stress. It is safe, faster and userfriendly.’’

“The Whatsapp booking will be operational from 7am to 6pm daily for a start, while we are working out modalities to make it 24 hours 7 days in a week. All our customers need to do is just send us a chat on 07051190363 (Whatsapp only) and it’s done. So easy.’’

“We are also working on other booking initiatives that will guarantee ease of booking with or without a smartphone for the busy, young and old within Nigeria and beyond.

“As a customer- centric airline, what we think about daily is to make booking and flying seamless for our guests by introducing the first of its kind of innovative online products. Introducing this initiative at this time only demonstrates our commitment to the safety, well-being and comfort of our guests,’’ Kingsley added

Dana Air is one of Nigeria’s leading airlines with a total of nine aircraft in its fleet, a mix of Boeing 737 and Mcdonnel Douglas. The airline is reputed for its innovative online products and services, unrivaled inflight service and on-time performance