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Rand Merchant Bank’s digital banking platform to enhance customers’ experience

digital banking

Rand Merchant Bank Nigeria (RMBN) has unveiled the RMBN Digital, a banking solution aimed at enhancing the transactional banking experience of clients.

The newly launched digital platform of the Merchant banker is aimed at efficient cash management through adequate and accurate financial reporting as well as the timely processing of transactions.

Taiwo Shote, head of corporate banking at RMBN said the bank is working to ensure clients enjoy a seamless and secure digital banking experience.

“We understand the desires of our clients, top of which is to be able to access and activate banking transactions on the go while having a full view of transactions as they do business across different sectors and markets,” said Shote.

According to Shote, “Understanding the needs of our clients enables us to partner with them across the entire value chain, enabling us to provide the appropriate corporate banking, advisory, financing, trading and risk management solutions”.

Michael Larbie, CEO of RMBN says the bank aims to offer clients significant value by providing the best user experience through a simple and secure channel. “By integrating traditional banking with the online banking experience, we will build and foster a stronger connection with our clients and have a deeper level of customer engagement,” said Larbie.

According to him, RMBN Digital meets all international standards of encryption and user authentication, which assures clients of the security and confidentiality of their information and transactions.

RMBN Digital platform can be accessed via desktop, tablets, smart phones and integrated business-to-business (B2B) systems. These channels may be configured by businesses to match the processing and reconciliation of banking transactions on their enterprise systems to ease administration and comply with reporting requirements.

The platform enables bulk payments in both local and foreign currencies; and allows for viewing and downloading of real-time account balances and statements with loan and fixed deposits. In addition, funds may be transferred internally or across borders, beneficiary advisories may be sent to third parties; while payment advisories may be generated on all transactions, and instant payments could be processed.

RMBN Digital offers multiple account structures; the benefit of interest on all operational local currency accounts; simplified end-to-end reconciliation and monitoring; remote authorization, and multi-transactional capabilities.

The RMBN online platform is yet another offering that lives up to RMBN’s vision of continuously creating sustainable value, unique solutions and superior economic returns for clients and shareholders.



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