The International Air Transport Association (IATA), and the Universal Postal Union (UPU) have warned that air capacity for postal services is insufficient and urged governments to do more to support the movement of mail by air during the COVID-19 crisis.

Owing to the drastic 95 percent reduction in passenger flights, which are typically used to transport mail, and a 25-30 percent increase in demand for e-commerce as customers and businesses resort to online purchasing in response to social distancing restrictions, postal administrations are facing a challenge in sending and delivering international mail, in particular, cross-continental mail.

IATA and UPU are calling on governments to facilitate the flexibility that airlines need to meet this critical demand by removing border blockages to ensure trade flows continue, avoiding unnecessary regulations and fast tracking the issuance of permits for chartered operations. Additionally, ensuring adequately trained staff are available to process and clear the mail upon arrival is essential.

Read also: Sebastian Mikosz to join IATA as senior VP

IATA and UPU are also working to support posts’ use of cargo flights in addition to commercial passenger flights by providing information on the airlines and cargo carrier status, available new alternative routes and best practices.

“Airlines have been required to cut passenger services in the fight to stop the spread of COVID-19. So, it’s vital that everything is done to support the smooth movement of mail which is an important component of society,” Alexandre de Juniac, IATA’S Director General and CEO said.

“Posts are trusted partners in the delivery of goods, vital medical supplies and essential information on the pandemic. The cancellation of more than 4.5 million passenger flights – the primary means of transporting post – has meant that capacity is scarce, costs more and takes longer. Action needs to be swiftly taken to address the shortfall in air cargo capacity and to keep the mail moving,” UPU director general Bishar Hussein said.

G20 governments, at their recent emergency meetings, committed to “minimize disruptions to trade and global supply chains and identified the need to prioritize keeping air logistics networks open and functioning efficiently. Posts and airlines are cooperating to meet this priority by ensuring that reliable operations continue throughout the pandemic.

Ifeoma Okeke-Korieocha is the Aviation Correspondent at BusinessDay Media Limited, publishers of BusinessDay Newspapers. She is also the Deputy Editor, BusinessDay Weekender Magazine, the Saturday Weekend edition of BusinessDay. She holds a BSC in Mass Communication from the prestigious University of Nigeria, Nsukka and a Masters degree in Marketing at the University of Lagos. As the lead writer on the aviation desk, Ifeoma is responsible and in charge of the three weekly aviation and travel pages in BusinessDay and BDSunday. She also overseas and edits all pages of BusinessDay Saturday Weekender. She has written various investigative, features and news stories in aviation and business related issues and has been severally nominated for award in the category of Aviation Writer of the Year by the Nigeria Media Nite-Out awards; one of the Nigeria’s most prestigious media awards ceremonies. Ifeoma is a one-time winner of the prestigious Nigeria Media Merit Award under the 'Aviation Writer of the Year' Category. She is the 2025 Eloy Award winner under the Print Media Journalist category. She has undergone several journalism trainings by various prestigious organisations. Ifeoma is also a fellow of the Female Reporters Leadership Fellowship of the Wole Soyinka Centre for Investigative Journalism.

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