Ethiopian Airlines has received Best Airline in Africa 2026 APEX Passenger Choice Awards, a recognition that reflects the confidence and loyalty of passengers who continue to choose the airline across its global network.

The award highlights Ethiopian Airlines’ steady focus on delivering a smooth, comfortable, and dependable travel experience, from the moment passengers book their flights to the time they reach their destinations.

Consistently strong service, onboard comfort, and operational reliability have all played a role in meeting the changing expectations of today’s travelers.

The APEX Passenger Choice Awards are based on independently verified customer feedback, with results shaped entirely by real passenger experiences.

This makes the recognition a genuine vote of confidence from travelers themselves. Ethiopian Airlines’ repeated recognition by APEX reflects its long-term commitment to service quality and operational excellence.

Commenting on the award, Mesfin Tasew, Group Chief Executive Officer of Ethiopian Airlines, said: “Receiving this recognition from our passengers makes it truly special. It reflects the dedication and teamwork of our staff across the entire network. Being named Best Airline in Africa motivates us to keep raising our standards and delivering an experience our customers can trust and enjoy.”

Joe Leader, APEX Group CEO on his part said: “Ethiopian Airlines earning the 2026 APEX Best Airline in Africa award reflects the voice of verified passengers at scale. With more than one million verified flight ratings collected through TripIt across more than 600 airlines worldwide, APEX recognizes airlines through the most transparent awards methodology in the industry.

“Ethiopian Airlines continues to demonstrate leadership in African aviation through passenger experience excellence, operational commitment, and a standard of service that resonates with travelers across the continent and beyond.”

Looking ahead, Ethiopian Airlines remains focused on the future, with continued investments in modern aircraft, digital innovation, and service improvements across its expanding global network. Guided by a strong vision and a people-centered approach, the airline continues to strengthen its role as a leader in African aviation while growing its presence on the international stage.

Ifeoma Okeke-Korieocha is the Aviation Correspondent at BusinessDay Media Limited, publishers of BusinessDay Newspapers. She is also the Deputy Editor, BusinessDay Weekender Magazine, the Saturday Weekend edition of BusinessDay. She holds a BSC in Mass Communication from the prestigious University of Nigeria, Nsukka and a Masters degree in Marketing at the University of Lagos. As the lead writer on the aviation desk, Ifeoma is responsible and in charge of the three weekly aviation and travel pages in BusinessDay and BDSunday. She also overseas and edits all pages of BusinessDay Saturday Weekender. She has written various investigative, features and news stories in aviation and business related issues and has been severally nominated for award in the category of Aviation Writer of the Year by the Nigeria Media Nite-Out awards; one of the Nigeria’s most prestigious media awards ceremonies. Ifeoma is a one-time winner of the prestigious Nigeria Media Merit Award under the 'Aviation Writer of the Year' Category. She is the 2025 Eloy Award winner under the Print Media Journalist category. She has undergone several journalism trainings by various prestigious organisations. Ifeoma is also a fellow of the Female Reporters Leadership Fellowship of the Wole Soyinka Centre for Investigative Journalism.

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